57.2K reviews
Content rating
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About this app

Zappos makes shopping easier! Shop all the top brands and latest trends of shoes, clothing, accessories & more!

Zappos.com offers an unrivaled selection of shoes, clothing, bags, accessories & more, along with FREE delivery and FREE returns, making shopping from your computer or smart device that much easier!

Looking for some sweet-new kicks? Zappos has you(r feet) covered!
Boots & flats from Birkenstock, Clarks, Sorel & more.
Sneakers from Nike, Brooks, Vans & many more.
Heels & pumps from Sam Edelman, UGG, Steve Madden & yup! Much, much more.

Seasons change, along with the trends. Stay ahead of the fashion game with exclusive brands, available at your fingertips!

Find the perfect fit! On-trend women's, men's, and kid's styles from the latest & best, clothing & footwear brands.

Fashion-forward clothing, high-performance apparel, outerwear, bags, accessories & more, all on the Zappos app!

Bad at or skeptical about making decisions online? Don't stress!

Shop with confidence on the Zappos app!
High-resolution images and videos.
Share your favorite styles and trends on social media
And as always, FREE & easy returns.
World-class customer service, from the Zappos Customer Loyalty Team, available by phone call (24 hours a day / 365 days a year), text, live chat, and e-mail.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

53.4K reviews
Lilium Beau
November 15, 2020
Now the navigation won't load. Eyeroll. Edit: Random shuffling has been fixed so added a star. Wishing for a "save for later" option and the ability to zoom. Over two months later and the app still sucks. Filter bar is at the bottom where it easily gets activated while scrolling. Such bad placement. Filters don't work. Items shuffling at random is the worst. So frustrating. Haven't ordered in such a long time because of this. I miss you old Zappos. Please come back.
91 people found this review helpful
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September 10, 2019
You can directly search for "handbags" next time from the top search menu for quicker personalized results!
Lara Dillon
January 27, 2021
Using this app to look at and order shoes is basically easy and fun. Orders are usually sent promptly and are filled accurately. However the last several times I have tried to return something I have run into difficulties. I am not able to print out a return label and when I request an electronically read label I am often told by UPS that that is not good enough. I have made three trips and several phone calls trying to get the right code in order to return shoes, which is extremely annoying.
41 people found this review helpful
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A Google user
July 3, 2019
UI is really poor. The filtering lacks an action button (i.e. done; apply); the thumb swipe down to drop the filter menu isn't intuitive and the back button (top left corner) is right next to the filtered results number. Click on the back button, it eases your search and you have to start over. Also, entering credit card info requires the user to add the spaces - not common in App. design, and a poor user experience.. Your previous build, while not as sleek, was far more user friendly.
13 people found this review helpful
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July 8, 2019
We're fixing the filters issue asap. Look out for an update within this week. Apologies for the inconvenience! New behavior to be expected- The back behavior will go to your last search state while `x` on the top left corner will take you out of search entirely

What's new

Fixed crashes on startup.
Fixed Deep Link issues.
Fixed Push issues.
Performance updates and additional crash fixes.