Jamie Thompson
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Update-broke again! Update, its happening again. Day 5. FIX IT! I've not been able to sign in for 4 days now. I sign in, it asks for which account, then goes back to the sign on page. It's a vicious loop and a bunch of junk. I can't schedule clients, check in clients, or even just check attendance for a class. Absolutely worthless app. I checked to see if there was an update to install, and nothing.
8 people found this review helpful
A Google user
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Ive been using the system (not just this app) for a month. I've dug really deep into just about everything it does and doesn't have to offer. The App itself is under developed. It doesn't allow staff to apply discounts to memberships or clock in. It doesn't serve well as a sales tool for staff to collect prospect data or allow staff to complete tasks. The online software is very frustrating. Difficult to use but I have high Hope's that soon it will be better.
9 people found this review helpful
A Google user
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EDIT: Since leaving the review below, I've been able to access the app on about a 50/50 chance. When it works, it's super convenient. I use Zen Planner on my desktop most of the time. I've had no issues there. But everytime I try to utilize this app I can't get it to load. I'd love to have access on my device as I am planning on getting a tablet to have my students sign themselves in.
8 people found this review helpful
Zen Planner, LLC
September 5, 2019
Hi Logan,
Thanks for sharing your feedback on the Staff App. We do have a tablet specific app names "Staff App-Tablet" that will allow you to do student sign-in. We recommend downloading that on your tablet. Feel free to reach our Support Team at 866-541-3570 and help@zenplanner.com with further questions or concerns!