Hermes Paket

Hermes Germany GmbH

About this app

With our free app, you always have all the services for sending and receiving parcels with Hermes at your fingertips.

TRACK CONSIGNMENTS
Stay informed at all times about the current shipment status and the expected delivery dates of your parcels.

TAX DELIVERY
If you are not at home: just let us know how you want us to deliver your parcels. Choose your preferred storage location, preferred parcel shop, preferred neighbor or preferred day directly in the app.

SHIP WITHOUT PRINTING
Create your parcel labels for shipping within Germany conveniently in our app and simply have the QR code scanned from your display when you drop them off at the ParcelShop. We print the shipping label for you.

CREATE PACKAGE NOTES QUICKLY AND EASILY
Easily determine the right package class and add addresses with just one click.

PAY CONVENIENTLY
Simply pay the shipping costs with PayPal - or in cash when you drop off the package.

FIND PARCEL SHOP
Discover all the ParcelShops in your area and find the one that suits you best.

MYHERMES ACCOUNT
Sync your shows across devices.

Ratings and reviews

It is the worst delivery company you can ever see. They didn't deliver my package saying address was ambigous, and three days later they asked me to correct my address, and package will be delivered 1-2 business day. Then after waiting for 4 days I find out that they started the process of returning it back to sender without telling anything. Their live agents are useless as well and leave the conversation whenever they want without solving anything. Never use this company for your deliveries!!!

3 out of 4 times the courier didn't ring the bell and said they couldn't deliver because I was not at home. Customer service is non existent apart from their online bot and all it can do it redirect the package to a packet shop - exactly what you could very well do on your own without the useless bot. I would give it -1000 stars if I could. Avoid at all costs unless you have a lot of time to waste with this joke of a company. Horrible service

Why you're the only app that doesn't have live tracking or at least timeframe at the day of the delivery!! Please get on with the times update the app with live tracking!!! It makes no sense to have to wait the whole day for a package that one has absolutely no clue when exactly is it getting delivered!!! Had to litterally take a whole day off cause of an expensive package that i needed to get personally had to wait litterally +8 hours front of the house till finally the delivery man arrived!!