Lufthansa

3.2
29.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Your personal assistant

Keep all your flights stored in the app and benefit from a complete overview of your trips. Your personal trip assistant offers real-time relevant information and you can stay up to date with flight related notifications. Check in, change or reserve your seat and receive your boarding pass – all this can be done quickly and easily in the trip assistant during your journey.

Book your trip

All services at your fingertips. Customise your trip to fit your needs:

- Offers by country of departure
- Book flights and rental cars
- Overview of booked flights
- Choose your seat and purchase additional baggage
- Present your mobile boarding pass directly out of the app – even offline

Personal profile

Use your Travel ID or Miles & More login and benefit from personalised services. In your profile you can edit your personal details and use our mobile services even more conveniently and quickly.

More services

The Lufthansa App offers many more services and useful information such as flight status, contact details, and more.
Updated on
Jul 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
28.6K reviews
Ognyan Tsonkov
January 7, 2023
The app is really slow, doesn't allow you to go back to edit things and makes you cancel, if you want to go back a page and make changes. Their contact button takes you out of the app and to their website, instead of just having an integrated chat. The experience is pretty bad compared to other airlines.
15 people found this review helpful
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A Google user
January 27, 2019
It was freezing in the first and not possible to make anything in the app. But there is no more difficulties now. Also it's possible to see the map of the airport which is great. You can see how to get to your gate or anywhere else you want. The app always warns you about the changes and other infos.
8 people found this review helpful
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Jak David Hohlbein
June 27, 2023
This app for years has always been a terrible performer. Nearly every app of all other airlines performs better than this. Recently it seems like the performance has gotten even worse (didn't seem possible). Needing to log in every time the app is opened, often not being able to login due to errors to the server (various errors received). The worst part is that I do not understand the need for this app, when a large portion of the functionality just takes you to a web page???
9 people found this review helpful
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Deutsche Lufthansa AG
June 28, 2023
Hello Jak Wallace, we appreciate your feedback and regret the inconvenience. Please provide us with your using mail adress for further investigation. We will also need the device ID. Please use the following email address feedback.lhapp@dlh.de. Thank you very much for your efforts. Best regards. Christine

What's new

In the flight status, you can see the previous route of the flight by checking "Where is this aircraft coming from?"