
CN Tortellini
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Scrolling through items often pops up with "oops, no results found" even though just scrolling through results from a search. Have to close the app and restart. Unstable. Update: I tried to use the app today and was directed to a queue page. After waiting a few minutes it redirects to the app but only to the splash page that never changes. Cannot access the app at all.
4 people found this review helpful
Hi CN Tortellini, Thank you for your feedback and sorry for any inconvenience caused. Our team has noted the problem and is working on fix it thanks!

Karthikeyan Krishnamurthy
I downloaded the app after I encountered problem with the web-version while accessing cart and check-out. But, this app is even worse. It cannot even allow to access the cart upon choosing products for check out. It always pops up the notification of "something went wrong and try again later". When I contacted the customer care representative, he/she has zero knowledge about rectifying the issue. Worst FORTRESS...
6 people found this review helpful
Hi Karthikeyan Krishnamurthy, we are sorry to hear that. Please kindly share the screenshot of the error page at fortress@asw.com.hk to enable us to assist you further.

Jasmine Wu
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The latency is bad. The browser version is already terrible. The app seems worse. Took several seconds to begin loading every step on the page including checkout. When I added all the details to complete payment, it crashed. I tried again, the discount I had was gone and cannot be reloaded. I didn't end up buying. surprised by the poor app performance at this day and age. New: when refreshed the checkout page, it changed the deliver address.