
Daniyar Almagambetov
It doesn't work. Awful app. No biometric scan is possible, despite the app offering using fingerprints sensor as an authentication method. it doesn't open app, app loads the home screen not every time.
2 people found this review helpful
Tele2 Kazakhstan
July 23, 2025
Good day! Thank you for your feedback. We closely monitor all incoming information and take the necessary steps to resolve such situations. Therefore, we kindly ask you to contact us via email at info@tele2.kz. Thank you for engaging with us, and we apologize for the inconvenience.
(Сіздің кеңесшіңіз / Ваш консультант Дина)

JOHN ATTA BOADI
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👉"They just took away my 3990 tenge internet bundle knowing I didn't have enough funds. They just replaced it with something different 945" . 👉👉👉Initially, I made this review. Thanks for refunding my money back. I really I appreciate your support 👍👍❤️❤️❤️❤️❤️❤️❤️💯
2 people found this review helpful
Tele2 Kazakhstan
July 26, 2025
Hello! We try to please you with first-class service! Thank you for your feedback!
(Сіздің кеңесшіңіз / Ваш консультант Серiк)

Inga David
The app doesn't start at all. Activation is through SMS , which doesn't come to the phone number. I tried many times, including "assistance" of technician of Tele2 - no success. It is impossible to run the app. The technician suggested that problem is IMEI registration, but was a false information, IMEI registration existed for the phone number, from which I tried to run this terrible app. Tech support is horrible. Half a day spent to resolve the matter, NO SUCCESS!
16 people found this review helpful
Tele2 Kazakhstan
February 7, 2023
Добрый день! Нам жаль, что у вас возникли такие сложности. Пожалуйста, напишите нам Ваш номер и скриншот ошибки на почту info@tele2.kz Сделайте пометку «Я оставлял отзыв в Play Market» и приложите скрин с вашим отзывом. (Ваш консультант Венера)