
Minhajul Islam
"Airtel provides good network coverage and reliable connectivity in most areas. The call quality is clear and the internet speed is quite stable compared to many other operators. Their customer service is helpful, and the packages are reasonably priced. Overall, Airtel offers a satisfying experience for both calls and data usage."
417 people found this review helpful
ROBI AXIATA PLC.
August 27, 2025
Dear Minhajul Islam, thanks for your appreciation and giving us 5 stars rating. Stay with Airtel for more exciting offers and keep using the My Airtel app.

Zakaria Hossain
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"আপনার ব্যালেন্স কম, রিচার্জ করুন" - Popup kills the whole user experience. Donno whose idea is this, let him know, his brain is not functioning properly. Can't even recharge my secondary account for the bloody popup and it is not allowed to be closed. Very disappointing.
1 person found this review helpful
ROBI AXIATA PLC.
October 12, 2025
Dear Zakaria Hossain, we apologize for the inconvenience. Please share your issue in detail by selecting the “Feedback & Suggestions” option from the “Customer Service” section of the app. Keep using the My Airtel App.

ishrat jahan
I've been using this app for years and everything was good. But I'm giving 4 stars because today when I purchased a minute pack, I didn't receive it. ৳200 was taken out from my bKash account for the payment of the pack, but I got no minute. I had to purchase it again and spend ৳200 more.
194 people found this review helpful
ROBI AXIATA PLC.
September 20, 2025
Dear ishrat jahan, sincerely apologize. Kindly email your issue to airtel.service@robi.com.bd or call 121 (charges apply). Our concerned team will assist you regarding this matter. Stay connected with us by using the My Airtel app.