SnappCar - Car sharing & vans

SnappCar

About this app

You're looking at the best car sharing experience in Europe: SnappCar. We make renting and renting out a car fun, affordable, easy and personal. Hop in and join 750k other members.

Whether you need a car for everyday life or a set of wheels for the memory of a lifetime: there’s a SnappCar for every occasion. Become part of the most enthusiastic community and see for yourself how fun car sharing truly is.

Need a ride?
• Affordable - A SnappCar is over 30% cheaper than a car from regular rental companies
• Nearby - Your ideal ride is sitting just around the corner
• Wide variety - With over 90.000 cars you'll always find one to suit your needs

Is your car idling?
• Earn back your car costs - Put a dent in your monthly car expenses whenever you feel like
• Fully insured - Every time you rent out we've got you covered with our acclaimed insurer Allianz
• Make more than change - Help others with a car and create more space for living in your neighbourhood

Time to start your engine and hit the road. Happy Snapping!


Check out what's happening under our hood:

https://www.facebook.com/SnappCar/
https://www.instagram.com/snappcar/
https://twitter.com/snappcar

For more insights and inspiration take a peek at our Help Center or Blog:
https://support.snappcar.nl/hc/en-us
http://blog.snappcar.nl/

Ratings and reviews

Incredibly stupid app. Bookings randomly disappear. Can't add extra driver (no error feedback). Upon creating an account it doesn't say you need to verify a bank account, it randomly pops up after pushing other buttons. Not even proper validation of the bank account if it contains spaces. Even the password field has a reveversed reveal button. I can't believe they make you pay a commission for using this retarded app!

Renting cars is a breeze but UX/service is a nightmare. Textboxes are barely editable on phone (only 256 characters allowed for questions, really?), chatbot is really lagging with fixed answer options and makes simple mistakes (answers in English even though I selected Dutch) and there is no way to contact human support directly. Please have a thorough look at your service components Snappcar, because it's riddled with simple bugs.

Useful app! One annoyance is that the prices that at are shown in the list overview do not correspond with the prices shown if you look at a specific car. For example in the list overview you'll see a car listed for €20,10 per half day, but if you click on it it shows the car actually costing €33,32 per half day. Just show the actual price in the list overview instead of misleading your customers! :)

What's new

Update:
- the map search is back from maintenance mode