
Amanda Guidi
I absolutely hate the 4/29/25 update! It made this app less user friendly. I now have to 2 step verify almost every sign in. I have it set to trust my device but have to input a text code regardless, even though I'm signing in almost daily. What's the point of having a password/pin?? I also manage both my mother and fathers appointments. In the old version, when I selected visits I would see all of our visits together and the name of who the visit is for. Now it's profile based. CHANGE IT BACK
14 people found this review helpful

Lauren Coffelt
This office used to be so good but recently getting an appointment with my doctor has become impossible. He always has at least a two or three month wait. Additionally, when you used to call, an actual person would answer the phone. Now they have an automated system that is really inconvenient. Whenever I need an appointment for a cold or injury, I always have to see someone other than my own doctor, and it's never the same provider. This practice has gone downhill.
1 person found this review helpful

Patricia Paciga
New update is a total disappointment. It used to be easy to find a provider, but now it opens a web browser that isn’t even mobile-friendly. Logging in with a PIN code should be simple, but even after selecting “remember this device,” it asks for a verification text every single time. I’ve also enabled notifications, yet I never receive any on my phone. This update made the app less user-friendly and more frustrating to use.
15 people found this review helpful