Ana Hind
The App consistently fails to book me any available taxi no matter how long I wait, then 10mins later I receive a call from a confused Taxi who received the booking and is waiting. Meanwhile, I myself can't see it in the App, didn't receive an SMS confirmation and am therefore UNABLE TO CANCEL A BOOKING I NEVER RECEIVED so the driver is stuck waiting for me to cancel when I can't even see it on the app. I have had this issue for 4+ months now, PLEASE FIX THIS! The app was kinda fine before
6 people found this review helpful
God Like Fawzy
The worst experience ever , the taxi app doesn't work most of the time . And the drivers aren't trained to use it at all . Don't bother even download it , it will waste your time . I tried it for a whole week and everytime I get to my destination 1 hour later . Its better for you to just stand in the street and wave at any available taxi instead of using this unoptimised app
15 people found this review helpful
Zaid Alrayyas
There are several issues with the app's functionality and user interface that need to be addressed. Firstly, the app often displays inaccurate information regarding taxi availability, indicating a lack of taxis when there are in fact several empty taxis nearby. Secondly, after completing a journey, the app may continue to show that the trip is still ongoing when the user reopens the app. Lastly, the app isn't working or system for most of the time I have been using the app since 2 years.
21 people found this review helpful