DARB

Q Mobility

About this app

The mobile application of the Tolling Management System in Abu Dhabi provides the user with the ability to manage his account using a set of services and features that allow him to manage his vehicles’ transactions under Abu Dhabi Tolling Gantries through the mobile application directly without return to the website.The application provides the following services:
- New user registration service in the Tolling Management System in Abu Dhabi.
- Vehicle registration service for the user‘s vehicles defined in his traffic file.
- Balance charging service for the user’s wallet and fees payment.
- Traffic statistics service for user’s vehicles transactions under the gantries and their fees.
- View the violations details listed against him.
- Submitting grievance or exemption service with the required documents attached.
- Check the location of the traffic gantries on the map.
- Account management services.

يوفر تطبيق نظام التعرفة المرورية في أبوظبي للمستخدم إمكانية إدارة الحساب الخاص به من خلال مجموعة من الخدمات والميزات التي تتيح له متابعة حركات مركباته عند استخدام بوابات التعرفة المرورية لإمارة أبوظبي من خلال تطبيق الهاتف الذكي مباشرةً دون الحاجة للرجوع الى الموقع الالكتروني.
يوفر تطبيق نظام التعرفة المرورية الخدمات التالية:
- خدمة تسجيل مستخدم جديد في نظام التعرفة المرورية لإمارة أبوظبي.
- خدمة تسجيل مركبات المستخدم في النظام من خلال قائمة مركباته المعرفة في الملف المروري الخاص به.
- خدمة شحن رصيد المحفظة المالية ودفع الرسوم.
- خدمة عرض احصائيات حركات المرور لمركباته من البوابات والرسوم المترتبة عليها.
- خدمة الاطلاع على تفاصيل المخالفات المدرجة بحقه.
- خدمة تقديم طلب تظلم او إعفاء مع إرفاق الوثائق المطلوبة.
- خدمة الاطلاع على أماكن تواجد بوابات التعرفة المرورية على الخارطة.
- إمكانية إدارة الحساب الشخصي.

Ratings and reviews

I did not know my Dubai registered car with a Salik requires a separate registration for Abu Dhabi tolls. There was no SMS or intimation when I passed through the toll gates either. Suddenly, there are fines which is when I am getting to know about having to register. There should be some communication and warnings.

It’s time-consuming that I have to enter my card details every single time. Even with the option to save details for next time, it still doesn’t work properly and I need to re-enter everything again. I mainly use the app daily for parking and toll gate payments, so this makes the experience very inconvenient and not user-friendly. Most of the time it works fine, but there are also times when the app says “virtual parking is not available,” which can be frustrating when you need quick access.

the app is not working in most of the time. trying for 30 to 40 mins. showing message as connection unsuccessful with https link. can't pay my parking fee in remote places.more stressful during payment. App should open to raise complaint in help

What’s new

Minor bug fixes and improvements