Mobile Account Manager – My O2

O2 UK

About this app

The O2 app that allows you to manage your mobile accounts, access exclusive offers and shop for new accessories and mobile devices!
With the My O2 app you’ll be able to add data Bolt Ons, see your recent mobile charges, check your allowances, shop for new device upgrades and gadgets in our online store and get access to exclusive offers for O2 customers including free Wi-Fi. Sign in safe and securely with your fingerprint to access personal details and bills support. Sign up to Airtime Rewards, shop well-known brands and receive discounts on your O2 mobile bill!

The explore tab of our app gives you the option to buy our best-selling products with exclusive offers on the latest android devices and accessories including Samsung Galaxy S20, wireless headphones, Fit Bits and many more.

Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the My O2 app outside of our Europe Zone, data roaming charges may apply.

Ratings and reviews

Before the pandemic, O2 phone connections, including mobile data connections, were fantastic. However, the phone line connection, including mobile data usage, used to be exceedingly low in signal. Now, it has become bad to worse. I've already seen so many awful reviews about this over the past few years, but O2 doesn't seem to care about any of their customers' reviews to make any adjustments to it.

Had no issues with o2 for years, used them most of my life. No issues with signal when i lived in northern england, canada or america but since moving down south o2 has been about as much use as a chocolate teapot, terrible signal, terrible service when trying to sort signal out, absolutely useless as a company and as a service provider.

The app could be better to navigate. Sometimes too many things to click on to get to what I need. Also when I want to check extra charges on my bills, it has never been available until after my bills have been produced. Why not let people see what they have spent extra before their bills are produced so they know what extra they are paying for beforehand

What's new

We’ve fixed some bugs.