A Google user
ripp off. first, all hotels I wanted to visit outside of Spain werent bookable far in advance so planning with smartbox is poor. also, you can get a cheaper rate for the same room for far less many times booking direct with motel. I was shocked, your spending more money than you need to. Smartbox is one of the biggest consumer ripoffs around. save your money. chose where you want to go, when you want to go planning yourself. if you get smartbox as a gift dont open it, return it.
22 people found this review helpful
Agustin Barrachina
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It would be nice to be able to filter with more detail like amount of stars of the hotel or nights included. Also links to official website or at least google maps (which has normally more pictures and reviews). More detail of the added voucher would be nice also. A button to add to calendar as well.
5 people found this review helpful
Smartbox Group LTD
March 18, 2022
Bonjour,
Merci pour votre avis constructif. Bien sur nous le prenons en compte et l'avons fait remonter en interne afin d'ameliorer nos services.
Cordialement,
Lara
A Google user
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So far so good. Easy to install and scanning my voucher worked great. Some issues when changing between options (from my gift boxes to settings or help or the others) as the image trembles for a few seconds until new screen displays. Only thing not happy with is that the App stays log in, which may be a security issue, but if I log out it does not saved the email address which is tedious to write each time you want to log in. Maybe it can be look into for the app to log out after inactivity and to log in back just by writing the password.
19 people found this review helpful
Smartbox Group LTD
May 23, 2019
Dear Margarita,
Thank you for your feedback.
We are always working to improve our app and your feedback will be taken into consideration.
Wishing you a lovely day.
Gaelle
Smartbox Customer Service