Kiwibank Mobile Banking

Kiwibank Ltd.

About this app

Welcome to your closest branch. Get it done online, no matter where you are, with the Kiwibank mobile app. This is banking at your fingertips.

STAY ON TOP OF YOUR FINANCES
• View account balances and search your transaction history
• Set up Quick Balances and add widgets to your home screen, or on your Wear OS watch, to get your balances at a glance without having to login.
• Pay your bills or transfer money to family, friends and others
• Manage your payees
• Pay tax directly to IRD
• If you have a home loan with us, you can refix or switch to a variable rate when it's up for renewal
• Set goals using Goal Tracker.
• Do your business on the go. View, authorise or delete upcoming payments, including batch and multiple payments

MANAGE YOUR ACCOUNT
• Change or reset your password
• Update your KeepSafe questions
• Update your contact and tax details
• Send a message using SecureMail
• Personalise your accounts with your favourite photos.

MANAGE YOUR CARDS
• Set up Google Pay and pay with your phone anywhere contactless is accepted
• Set or change a PIN on your cards
• Block or unblock your cards
• Replace your lost, stolen and damaged cards
• Cancel your EFTPOS and debit cards

APPLY OR OPEN
• Open and manage your everyday or investments accounts
• Apply for a credit card
• Order an EFTPOS or Visa Debit Card
• Join Kiwi Wealth KiwiSaver Scheme.

SECURE BANKING
• It’s safe, secure, and backed by our internet banking guarantee
• Securely access your account with a PIN code or biometric with Touch ID on supported devices or
• Log in with your Internet Banking password
• KeepSafe and two factor authentication provide an extra layer of security

GET STARTED
Our mobile app is free to download and easy to set up, you just need to be a Kiwibank customer.

If you need more information about setting up or using our mobile app, you’ll find answers to frequently asked questions here - https://www.kiwibank.co.nz/contact-us/support-hub/mobile-app/common-questions/

Please let us know what you think about the Kiwibank Mobile Banking app under the Contact Us menu in the app.

Ratings and reviews

I loved this app for ages but it gets worse over time. Scroll down acc list, go in an acc, go back to acc list and I'm back at the top of the list FFS. Go to cards section and get prompt after prompt that Google pay won't work because of permissions. YES I KNOW I DON'T WANT IT JEEZ! Acc img size was made smaller so now I have mostly big img but new img are small. Auto-Logout happens during active session eg writing secure msg which gets deleted on logout! These issues are super frustrating.

Everything about the app was really straightforward and simple to access different options throughout the app. But I wish that there was a notification where It can let one of my accounts know that money has come through rather than checking through the app to see. But overall everything spot on👍

I like it. Kiwibank is easy to deal with. The only negative I've experienced with Kiwibank is the low quality of the plastic cards. It's a shame that they charge $10 to the customer to replace them, which needs to be done about every six months to have a functional card. The plastic itself seems fine - but the chip and strip stop working.

What's new

You can now easily share your account details from the 3 dot menu inside an account.
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