A Google user
Not consistent! When the app works it's great easy to use and adjust the settings I want. So much easier than using the buttons to adjust settings. Have only had these a few days and they really do help with my hearing. This app doesn't seem stable at all. Have had to uninstall and install several times and still doesn't connect to the headset even though I'm connected to my phone. I'm using this app on my Note 8. Hopefully the Dev can get this fixed soon.
6 people found this review helpful
A Google user
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The Hearphones are AWESOME, walking on a busy street all cars sound like ther are electric, whisper quiet and now I can hear my Audible books when riding noisy buses! On the negative side: the active point on the power button is very hard to find and the app needs some serious work! I would give it 5 stars if it didn't constantly disappear, then present an "Ooops, Something happened and your device was disconnected?" (for not apparent reason) or "headphone not detected' accompanied by a list of "Connection tips" that never help! Instead users are forced to waste time screwing around until a new connection gets established which makes it a hassle to switch "Modes" on the fly!. . When I am shopping and I pull the earbuds from my ears the Hearphone simply shuts down (again, for no apparent reason) and I have to turn it back on when I leave the store and reopen the app. This $500.00 Hearphone DESERVES A MORE STABLE APP!
14 people found this review helpful
Bose Corporation
2 May 2019
Hi Michael,
Thank you for your review.
Please check the Bose Hear app options. You can set the time-out before the Bose Hearphones shut down when you remove the earbuds. Also, you can always change the DIRECTIVITY and WORLD VOLUME with the controls on the headset. You don't need the app for that.
kirabagheera
The ability of the app seems limited. You can adjust right and left sides, to a point. You can adjust for only front hearing, side, all around. You cannot adjust for loud sounds in general. Bangs, and rattles and screeches will come in hot. You cam adjust outer hearing vs inner. This is the best modifier. Most of the time 95% of time. App works. About 5% is just restart. I could not trade from android to Apple, but android phone to other android phone was successful.
12 people found this review helpful
Bose Corporation
20 September 2021
Thank you for your feedback. We’d be happy to help you with this connection issue. Please reach out to support here: worldwide.bose.com/hearcontact