Citibank UAE

4.4
9.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Manage your account
• Log in securely and quickly with biometrics*
• Secure transactions through multi-factor authentication and device binding
• Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers and upgrades
• Temporarily block and unblock in case you Citi card is misplaced
• View your accounts neatly grouped by category and easily track what you save, spend and invest
• See your investments at a glance and have investment options at your fingertips
• Stay updated with latest offers and service updates with App notifications

Make payments and transfers
• You can now conveniently copy your IBAN directly from the mobile app and share for seamless transactions and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly
• Easily access all your credit card offers and discover how you can take advantage of Citi privileges
• Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay for rent, education, maintenance fees, travel packages and events with your Citi credit card. Fees are applicable
• Use your Citi Points or Miles to offset purchases made on your Citi Credit Card
• Transfer money between your foreign currency accounts, place FX orders and price alerts
• Enhanced look and feel for manage payee and Utility bill payment feature
• You can now seamlessly setup and manage your investments via the Citi Mobile® App

Need help?
• Our smart FAQs section intuitively predicts what you’re looking for as you type

If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at uaeservice@citi.com

Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit www.citibank.ae

The use of this Citi mobile app is for the customers of Citibank, N.A., UAE only. Content provided via this Citibank UAE app is not specifically created for any territory other than where Citibank, N.A., UAE operates/is licensed to operate.

* Please note that biometric authentication methods like fingerprint or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.
Updated on
Oct 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
8.85K reviews
Adnan
April 15, 2022
extremely useless app... Even after entering fingerprint, it still wants the password!!! users should have an option to disable password if fingerprint is recognized. also we get messages that your statement is ready your statement is ready and when you go to the app it says that it will take a few days for the PDF to generate.... very unhappy with Citibank! not the level of service that we expect.
3 people found this review helpful
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Citibank UAE
June 8, 2022
Thank you for rating Citibank UAE® mobile app. We do apologize for the inconvenience caused. In order to address your feedback at the earliest, please send your contact number to uaeservice@citi.com for us to assist you or you may also contact CitiPhone.
Amir Siddiqui
August 28, 2024
Decent app but the latest notification where we cannot make any utility bill payments on citi cards and the unavailability of samsung pay/google pay makes it one of the worst options on the market. Will soon be discontinuing using citibank as other banks are offering way better options.
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Sampat Kumar
August 29, 2024
My experience with CitiUAE is absolutely good till writing this review. Had always good experience using the card which has good offers while shopping in UAE. Citi-UAE can further increase the spectrum of offers at dining, grocery & garment shopping at reputed Chain-stores, etc. The mobile app is also very user friendly and allows quick review of statements and payments. Not sure currently if we can encash rewards on the Citi-UAE mobile app.
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What's new

We have been hard at work to bring improvements to our app. This update includes:
• Bug fixes