
Shane Loseby
I've been using this app for almost 8 years I guess, ever since I became an ING customer. It was a solid app up until the decision to add advertising into it. Ever since then, it's been slow as anything. Just today I logged in and it took nearly a full minute to load up my balances. It's a real shame what's happened to ING Australia. It used to be an amazing bank that suited my lifestyle perfectly (travel features, solid app, good interest rates). Now we're here :(
39 people found this review helpful

Gilbert Onyett
Impossibly complicated and unfriendly piece of crapp! Near impossible to navigate without accidently logging out. I never had these problems with my previous ING-based smartphones. Haven't you heard of "KEEP IT SIMPLE, STUPID"? Running around in circles is not my idea of fun! Please remove the star from the above graphic. Awfullyl tedious !
1 person found this review helpful

Yo Yo
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Pros: works smoothly and no crashes,, shows balance after each transaction, good interest rates. Can edit reoccurring payments easily. Cons: No option for ANY notifications. In this day and age, this is a security issue. No option to pause reoccurring scheduled payments. App features have not changed much at all in the decade I've used.
43 people found this review helpful
ING Australia
June 20, 2025
Thank you for your feedback. We apologise for the lack of a notifications feature. The team are actively working on it and would like you to be involved in the early stages of testing. If you'd like to take part, please email us at ‘futureofmobile@ing.com’ and let us know - we’ll then send you more information on how to participate.