
Éssien S-Nia
Absolutely terrible experience! Their system is unreliable. When things go wrong, their customer service is non-existent—no answers to inquiries, no support, nothing. It’s incredibly frustrating to be ignored when you need help. Avoid this company at all costs.
Hostplus Superannuation
November 4, 2025
Hi Éssien. Thank you for bringing this to our attention. To address the issues raised, could you please contact us via https://spr.ly/612287KvsA Your feedback is valuable, and it will help us investigate and improve our service. Hostplus

tom lago
I can't login for months now, it kept telling me "unable to login". I tried resetting the password via text, email and voicemail but nothing came to my inbox and email despite the app saying it sent me the reset mail.
Hostplus Superannuation
November 5, 2025
Hi tom. We appreciate that login issues are frustrating. The quickest way to resolve this is to contact our support team through our contact page at https://spr.ly/6122273z66 Hostplus

B Sillyo
I logged in today, to simply generate my latest statement,which i thought was going to be a simple affair.. instead i've been prompted to download the HOSTPLUS app to my latest devices (which I do not wish to do),WHY? i think we (err I) have far too many apps, for banking,social media,government services, secret services, corrupt spying apps (i never wanted, but my spouse put on my device -to keep tabs on me- and i'm not the cheating partner either)2 decades in , why change...
Hostplus Superannuation
October 26, 2025
Hi B Sillyo, thanks for your feedback. You aren't required to download the app to see statements. It's just an offer if you would like simpler access to your account. Regards, Hostplus