CTrail eTix

Connecticut Department of Transportation

About this app

Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash.

Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix.

With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket.

Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail.

Get started right away by downloading CTrail eTix and creating your account.

Ratings and reviews

Horrible and unnecessarily long verification process. Overkill. And when I tried to sign in it said my account doesn't exist so I had to start all over. Totally cumbersome! When you actually DO get logged in, be prepared to enter your login info at every turn. I can even select a train station without being sent back to the login screen. Not sure wo approved this horrible app or who the crappy team behind it is, but they really botched what should be a pretty simple app.

Ugly and hard to navigate. Login lands you on a personal profile screen with no *apparent* way to buy tickets. (You can, but it's hard to find.) App demands camera & recording permissions to show tickets to conductor. Logic + experience with other ticket apps tells you that shouldn't be necessary. In fact, even this app will show tickets without those permissions — but only right after you activate the ticket. Going to uninstall this after my trip.

The app works well for the most part. You can purchase CT Hartford rail tickets from New Haven to Springfield, and it will produce a barcode for the conductor to scan like Metro North. Some stability issues with the app crashing if you switch off of it then back on

What's new

UI changes for Service Alert/Twitter buttons