Amex Japan

American Express

About this app

The official app for credit card members provided by American Express, "American Express Service App".
You can check the status of credit card payments and the number of points at any time from your device.
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Main function
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• Confirmation of credit card usage status
See all your American Express card purchases and charges.

• Usage statement (PDF)
You can check the billing statement in PDF format.

• Check points, pay with points
Points can be used to check earned points and to pay for payments after using the card.

• Login with fingerprint authentication
If you are using a compatible device, you can use fingerprint authentication to log in. You can use the app safely and smartly.

• Push notification function
Notifications such as credit card usage amount will be notified by push notification in a timely manner.

• New Member Referral Program
You can easily use the new member referral program that allows you to earn more points with a single touch.

• Confirmation of campaign information, pre-entry (Amex offer)
You can register for the ongoing registration campaign with one click. You can also check the registration status to see if the campaign registration has been completed.

• Confirmation of available credit card balance
Enter the amount available on your card to instantly see how much is currently available.

• Use of revolving credit
You can easily use the app "Payflex Ato Revolving®", a service that allows you to change your card usage for lump sum payment to revolving payment. In addition, you can check the revolving payment usage limit and balance.

• Use of subdivision
You can change to installment payment for card usage of 10,000 yen or more. You can also choose the number of payments.

• Set up online statements (paperless)
You can switch to a "paperless" card statement.　

• Suspension of credit card usage
You can pause immediately from the app, such as when you lose your credit card.

• Usage history search function
By entering the store name, etc., you can easily search for usage details for the past 7 months. In addition, it is possible to narrow down by card member, date range, etc.

• Set spending limits for family/additional cards
You can set a spending limit for each family member or additional card.

• Reissuance of credit card
If your credit card is lost or stolen, you can use the app to reissue your credit card.

• Registration/change of cardholder information
You can register and change your phone number and email address.

▼Recommended for:
・ Those who want to manage credit card details and history all at once
・ Those who want to check credit card payments with the app
・ Those who want to check credit card details and credit card points with the app
・ Those who want to manage credit card payments and history all at once with the app
・ Those who want to check the accounting history of past credit card payments and expenses with a credit app
・ I want to manage the payment of expenses with a business credit card
・ Those who are looking for an application that can manage multiple credit cards at once
・Those who want to use the points earned by paying with a credit card for the next purchase
・ Those who want to check the history of lump sum payment and revolving payment with the credit card application

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Notes
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*This app can only be used with cards issued by American Express in Japanese yen.
*Cardholders who have already registered for American Express Online Services can use this app with the same user ID and password. If you have not registered your user ID and password, please download this application and proceed from "Those who have not registered your user ID and password" on the login screen.
* Downloading and using this app is provided based on the "American Express Service App License Agreement".
Amex JP Support Application License Agreement

Ratings and reviews

easy to use and they have very friendly customer service staff.. 👍

it's good enough for reviewing fixed transactions. But, it's better to have a section to display "not-fixed" transactions as a interim record. Push notification works well though, it's just one time display. Not a log.

If you have a US card, you cannot access it from this application. US cards cards require thd US app which is only available on the US Google Play store. Google only allows you to switch country stores once a year. AMEX needs to better consider the needs of customers who are increasingly mobile and global.

What's new

いつもご利用いただきありがとうございます。 アメリカン・エキスプレスの公式アプリが会員の皆様にとって使いやすいアプリであるよう、新機能追加やバグ修正、また頂戴したご意見の反映のために定期的にアップデートを行っております。
一部機能修正を行いました。