myAster

Aster Healthcare

About this app

Aster DM Healthcare one of the largest healthcare providers in the UAE, known for its clinics, hospitals, laboratories, and homecare services, introduces the myAster app – My health in my hands. With the myAster app, you can book and manage both your in-clinic and teleconsultation appointments, video consult with doctors, and have health and wellness products delivered to your doorsteps.

App Services:
• Video consult with a doctor from the comfort of your home
• Book doctor appointments for in-clinic and online consultations
• Get doctor appointment status and updates
• Reschedule and manage your appointments
• View scans and lab reports on the app
• Access and manage your and your family’s health records


Below are myAster's key features

- Create profiles for your family and yourself on the app to manage doctor appointments.
- Search and select doctors by specialty, location, gender, and spoken language.
- Select a day and time slot that suits you best for your consultations.
- Video consult with Aster doctors from the comfort of your home.
- Find the earliest available doctor appointment, in-person and online, with Quick booking.
- Book free follow-up video consultation through the app, valid for seven days after the last consultation.
- Reschedule or cancel your doctor appointment without any hassles.
- Receive doctor appointment notifications via SMS and email.
- Link multiple insurances to your profile and choose your preferred insurance before making the payment.
- Access all your health records like lab tests and scan reports on the app.
- Explore a wide range of health, wellness, and beauty products on myAster.
- Get your favourite healthcare products delivered for free.
- Earn 4 secure points for 1AED spent with each purchase you make.
- Pay online with ease through myAster's effortless payment and checkout process.

Ratings and reviews

What happened to the app? I've been using this app for well over a year now, it's so disheartening to see and experience the insane decline in the app's quality and performance. It takes the app forever to load, and adding items in the cart is a whole ordeal itself. Giving it 2 stars because it used to be great, with a very helpful and responsive customer support. Whoever's responsible for managing the app should seriously fix it.

Just gets stuck on one screen, shows loading and loading. Maybe it wants me to wait till the end of the world. Have raised with support team a few times, no response apart from uninstall and reintall. But it still doesn't work. I can't book appointments and moved to other healthcare providers.

Terrible Experience... Health Ignored! I used the Aster app to urgently order a nebulizer, crucial for respiratory issues, recommended by my doctor. Despite showing express delivery, it was delayed. Customer support informed me it’d still take 1-2 days, disregarding the urgency. This app clearly doesn’t prioritize health needs. If you care about your health or loved ones, avoid this app. Very disappointed and will be sharing this poor experience widely. First and last time using Aster.

What's new

Enhance pharmacy online shopping experience with all new cart and checkout
Enhance myAster promotion and coupon experience
Enhance address experience
New appointment screen enhancement