
Ashot Hovhannisyan
The most unstable mobile banking app I have ever used. The app doesn't let you log in from time to time during the day. It happens very often, and no matter how much you complain, they don't care about their customers' experience and don't fix this basic issue. Also, very often, it takes too long to confirm a single transaction; it takes forever until you get a fingerprint confirmation popup.
1 person found this review helpful
Ameriabank CJSC
March 19, 2026
Dear Ashot, we are sorry for your negative experience. Kindly ask you to contact the Bank through official communication channels when you encounter the issue and provide detailed information so that an appropriate investigation can be carried out.

Vachik Khachatryan
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Recent change of terms and conditions added DEFAULT SMS fee of 15 amd, and after seeing many illegal charges from my account I shut it down. I am sure many users even did not notice it. Isn't it illegal to charge you without explicitly showing the amount of service when you are agreeing to the term and conditions? I hope many users will see this and rate the application accordingly. Even after speaking with the bank representative she said I had to read terms and conditions sent over the email
1 person found this review helpful
Ameriabank CJSC
March 6, 2026
Dear Vachik, please be informed that the Bank offers an alternative, free option for receiving notifications about card transactions via Push notifications in MyAmeria mobile application. You can activate the service through simple actions, by selecting the respective card in the app and editing the notification method in settings.

Flora Ohanyan
It’s the second day that I’ve been logged out of the app and can’t log back in. No one is helping me. I’ve called the bank dozens of times, requested a callback, and written via Messenger; no response. I don’t have access to my card or bank accounts. I seriously wonder why I keep using this app and this bank. As soon as I’m back in Yerevan, I will stop using your services. This is completely unacceptable. THIS IS NOT OKAY!!!!!
3 people found this review helpful
Ameriabank CJSC
January 13, 2026
Dear Flora, we apologize for the inconvenience caused. The issue has been resolved; please try logging into the application. If you have any questions, please contact the bank through any of its official communication channels.
Phone number: 015 56 11 11
Email: info@ameriabank.am