
Ashton James Cutler-Larkin
Customer service via email is actually fantastic, very prompt and very quick. I have five pods, all of them scanned into the app. However, the collections scan incorrectly. The app says I have two of the botanical collection cards, with 3 of them being duplicates. however, I only have 1 duplicate, and 4 individual physical cards. 2 of them are white, 3 of them are black (the physical dups are black). what's the point of having virtual trading if you don't scan the right cards to trade???

Fox S
My first 2 products scanned in the app, but absolutely NONE of the products I've purchased in the past few months will scan. I have 19 products that do not scan and so far, app support is abysmal. I started an inquiry at the beginning of August, and have not received a response since 8/20. Don't waste your time with this product, and take your money elsewhere.
6 people found this review helpful

Just Dawg
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can't even claim a reward because it doesn't let me add an address, seems like more turn hustle here, always making things difficult
1 person found this review helpful