4.0
295K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Introducing neobank, a digital banking app offered by Bank Neo Commerce, which already serves over 30 million users.

With a user-friendly interface, neobank offers many attractive features that make managing your finances easier, safer, and more enjoyable.

Take advantage of various cool features at neobank:

💰 NOW Savings
Savings with daily interest! Open an online account with any initial deposit and earn 4.25% p.a. interest.

📈 WOW Deposit
Like saving with higher interest, up to 7.5% p.a. Low initial deposits, starting from IDR 100,000. Flexible terms are available, from 7 days to 1 year!

🆙 Membership Levels
Enjoy even more benefits as you increase your level. From exclusive coupons, discount coupons for phone credit and bills, to FREE interbank transfers!

💸 Free Transfer
Upgrade your membership level and get free transfers up to 50x/month!

💵 Neo Loan
Need a loan that's transparent, guaranteed safe, and hassle-free? Neo Loan is the solution. Easy application, high limit, and fast approval.

Loan Tenor: Up to 24 Months
Loan Limit: Up to IDR 100,000,000
Interest: Starting from 0.06% flat per day

💡 Digital Product Payments & Purchases
Payments and purchases of digital products are now easier and more convenient through neobank apps. Enjoy cashback on every transaction.

🛍️ Hematpay
Get instant discounts for payments via Virtual Account and QRIS at selected merchants

🟠 Neo Gold
Buy and invest in gold at selected merchants and get attractive offers using the neobank app.

🏪 Neo Business
Grow your business through Neo Business. Make your business more visible to millions of other neobank users. You can also find the closest business location to your area.

💬 Neo Chat
No need to go anywhere else to chat online. You can chat freely, send money, and even create groups using the Neo Chat feature in the secure and super-convenient neobank app.

🔒 Data Security
Your financial activities are guaranteed to be safer because we implement a multi-layered banking security system. Our Gesture Password and PIN features ensure your transactions are always protected.

About Bank Neo Commerce
Neobank is an online savings and deposit application from Bank Neo Commerce (BNC). Established in 1990 under the name Bank Yudha Bhakti (BBYB), we have transformed into the first neobank in Indonesia to provide digital banking services.

With the support of Indonesia's leading fintech company, Akulaku, we continue to invest in technology to provide the latest products and services tailored to the needs of both individual and corporate customers.

PT Bank Neo Commerce Tbk is domiciled at the Treasury Tower, 1st floor. 60, Kawasan District 8 Lot 28, Jl. Jend. Sudirman kav. 52-53, Senayan, Kebayoran Baru, South Jakarta 12190, Indonesia. Registered with Bank Indonesia with Business License No. 22/1017/UPPS/PSbD.

Contact us:
PT Bank Neo Commerce Tbk
www.bankneocommerce.co.id
📞 1-500-190 (no prefix or area code)
📧 customercare@bankneo.co.id

Instagram: bankneocommerce
Facebook: Bank Neo Commerce
YouTube: Bank Neo Commerce
TikTok: @bankneocommerce
Twitter (X): @bankneocommerce
LinkedIn: PT Bank Neo Commerce Tbk

PT Bank Neo Commerce Tbk is licensed and supervised by the Financial Services Authority (OJK) and is a participating bank under the Deposit Insurance Corporation (LPS) guarantee program.
Updated on
Oct 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
293K reviews
Nuguse Gebretatios
September 29, 2025
because of Netherlands phone number not accept to register, please suggestion me how to register my email adres and my Netherlands phone,there is no option to put it.
Did you find this helpful?
Bank Neo Commerce: Bank with Digital Services
October 10, 2025
Hi, to opening account in Neobank can only using an Indonesia phone number because OTP can only send to Indonesian Number. Thankyou -DR
Gregorius Ardhian
September 20, 2024
Loan Application is error, and the worse is the Customer Service who keeps asking different documents and even after that the ticket is closed without confirmation, while the problem persists. Then when I reported back because the problem is still there, they don't look into problem (which is obvious is data problem from the error message), but instead keep asking me to try (which I did multiple times, hence I reported). The worst customer service I've ever encountered, and probably the app too.
110 people found this review helpful
Did you find this helpful?
Bank Neo Commerce: Bank with Digital Services
September 20, 2024
Hai Kak, mohon maaf atas kendala yang terjadi. Untuk kendala kamu,bisa diinformasikan detailnya DM di akun sosial media resmi Bank BNC yang sudah terverifikasi centang biru @bankneocommerce atau alamat email resmi kami customercare@bankneo.co.id, Call Center kami di 1500-190 dan layanan Live Chat langsung dari aplikasi neobank. Terima kasih-NW
JC
October 26, 2024
Very disappointing. I always paid the loan on time, but I'm still blocked and the said my credit score is too low. Also neo worlds now sucks👎 I used to open deposit weekly got 5000 points reward but now got nothing. And I have enough points to exchange to 5K but they said quota is unavailable. The only reason I'm still using this because of the shortest term deposit (a week), or else I've uninstall it long time ago.
17 people found this review helpful
Did you find this helpful?
Bank Neo Commerce: Bank with Digital Services
October 26, 2024
Hai Kak, mohon maaf atas kendala yang terjadi. Untuk kendala kamu, bisa diinformasikan detailnya DM ke akun FB dan IG resmi Bank BNC yang sudah terverifikasi centang biru @bankneocommerce atau alamat email resmi kami customercare@bankneo.co.id, Call Center kami di 1500-190 dan layanan Live Chat langsung dari aplikasi neobank. Terima kasih_HA

What’s new

Kami mengoptimalkan beberapa fitur untuk memberikan kemudahan lebih untukmu!

App support

Phone number
+622129752975
About the developer
PT. BANK NEO COMMERCE TBK
customercare@bankneo.co.id
Treasury Tower 60th Floor, Kawasan District 8 Lot 28 Jl. Jendral Sudirman Kav. 52-53 Kota Administrasi Jakarta Selatan DKI Jakarta 12190 Indonesia
+62 811-1917-8946

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