Michael Fortini
Writing logs, one of the integral parts of this app, is a nightmare. First of all, it doesn't bother to cache or locally save your logs at all and will bug out if your service drops while you're posting it. Not like people happen to dive in areas where service is spotty. 🙄It also doesn't prompt you with an "are you sure" prompt if you attempt to back out of your log, so if you hit back one too many times you discard the whole log, which happened multiple times.
13 people found this review helpful
PADI Americas, Inc.
June 17, 2021
Dear Michael, thank you for your feedback! We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further. Looking forward to working with you! Sincerely, PADI Customer Relations Support Team
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Update: The reason the app seems to fail is that I block connections to the big data brokers, and this app wont function at all unless you allow your personal data to be hoovered up. It shouldnt be legal. Original review: Great for logging my dives and keeping my certs, but many of the big blue buttons do nothing when clicked. Click a course and then try to click "View Course Details" and nothing happens. Same for several other areas. Glad it didn't affect my dives. Sad I cant use for more...
7 people found this review helpful
PADI Americas, Inc.
February 24, 2024
Hello, we regret to hear that you are experiencing some difficulties. We would appreciate the opportunity to further assist you. Please reach out to us directly at webmaster@padi.com and confirm your name and birth date so that we may address these issues.
Tom Haight
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Horrible. I click the link in the email they sent and it says the email is invalid. That's the email address THEY sent the link to. That means I can't use the e-card I paid extra for. LAME!!!! *****RESPONSE TO RESPONSE ****** If I can't access the app without help from customer support, that tells me everything I need to know. The app is poorly designed and implemented.
9 people found this review helpful
PADI Americas, Inc.
March 3, 2021
Hi Tom, I'm so sorry for the issues you are experiencing in downloading your eCard. Please email me directly at webmaster@padi.com and provide your direct diver & contact information so I can give you a call or send you an email to resolve this matter. Sincerely, Kayla Howard PADI Customer Relations Support Team