CARD SME Bank konek2CARD

CARD SME CBS

About this app

CARD SME BANK Inc. konek2CARD is now at your service!


CARD SME Bank konek2CARD is a mobile banking service provided by CARD MRI that allows clients of CARD SME Bank to conduct financial transaction remotely using a mobile device such as android/smart phones.

Through this app, clients can monitor their savings and loan accounts and conduct financial transactions like cash-in, cash-out, and pay loans.

Client Inquiries:
• Balance Inquiry
- To check balance of latest savings and outstanding balance of loans
• Mini Statement
- To see the last 10 Transactions made in your account using konek2CARD mobile application, ATM, over-the-counter, payroll deposit etc.
• E-statement
- Last 60 Days Transaction made thru konek2CARD mobile application, over-the-counter, ATM etc. or last 200 entries.
• Transaction History
- To see the transaction history of the mobile application only. Transaction range is up to 30 days.
• Fee Structure
- Amount of fee or charge of the transaction.

Self Initiated:
• konek2PAY
- Can pay cashless for goods and services to merchants via konek2CARD app
• Cardless Withdrawal
- Can do cash withdrawal in CARD SME Bank Digital Cash Machine (DCM) by using QR code generated on the konek2CARD application.
• Cash out Request
- Can do cash withdrawal in konek2CARD Agents by using QR code or Reference number generated in konek2CARD application.
• Client Initiated Payment
- Can be used to pay loan’s weekly due or monthly due by using the savings account.
• Fund Transfer
- Can be used to transfer desired amount of money to other CARD SME BANK accounts or to your own other CARD SME Bank accounts.
- Transfer funds to other Bank accounts or e-wallet via Instapay.
• Buy Load
• Pay Bills
• Katuparan Payment

Agent Assisted:
• Agent Assisted Payment
- Used by the agents to help other members in paying their loans, MBA and Savings due with corresponding fees.
• Cash in
- Used by customer/agent to deposit on their savings accounts thru Agents with corresponding Fees.
• Cash out Completion
- Used by agents to help other members to withdraw from their savings accounts with corresponding fees.
• Katuparan Payment

Merchant:
• Accept Payment from customer using QR

Other:
• ATM Location
• Product and Services
• Bank News
• Call Customer Service

Inbox Menu
- E-receipt
- Confirmation Message
- Broadcast Message
- Sent Concern

Mobile requirements:
Android 6.0 to 10.0 (1 GB RAM)

More features will be available soon!

Got questions? We will be happy to hear from you!
Customer Service Hotline:
Tel. No. 049-503-2671/049-503-2672
Mobile No. 09397267550/09274296574
Email: [e-mail]

Ratings and reviews

The app is really helpful. My every transaction is smooth and I have never been blocked. But whenever someone is asking me for help about their accounts being blocked, I can't help but feel frustrated of the customer services! I've been calling for so many times but they are always busy or they just keep on ringing. Also to most, the locked amount is not right that it became a hassle to the user. Please do something about these.

Not tested properly. When app asked you to create a new password, it says special characters are required, but when you try to input exclamation mark (!) it's not letting you. When you get to the login screen, it will let you input exclamation mark in the password field. That's a very basic test case you should have considered before you deployed the app to production.

Am speaking in behalf of some of our members. Card made us believe that banking transactions would be easier for us once we've got connected. And that it can be done anytime, anywhere as long as there's an available agent, reason for them why they didn't withdraw in card ofc and bank, but to our dismay, it gave more troubles not letting its members withdraw for the season. What a pity!