![](https://play-lh.googleusercontent.com/a-/ALV-UjX3KvKRmCjghNMgbzvV52pc_k2gDWhKdIoC_C3-XIeK1IaYY-lM=s32)
Noe Mercado
One of the worst applications I have ever dealt with. Entering your information is like trying to carve it on a rock with your finger nails; it doesn't take it. When it does take your information, then it is invalid. I travel there for business and have already registered an account, but still have issues as it does not recognize my login credentials when I try to login for new trips. Plainly said, it is horrible as if a second grader created it.
44 people found this review helpful
DICT eGovernment
June 3, 2024
We're genuinely sorry for any inconvenience you've experienced. Your satisfaction matters to us. Reach out to us at support@e.gov.ph with your name and contact number, and we'll be sure to assist you immediately.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUi7dtS6Sd-osfPaXWe6-OsAK6rAUkJzormgM6gfiQO34MLMPg3XQ=s32)
skyfly
This app is typical "pretty to look at" but actual functionality is horrible. First off it has two "American" categories without identifying which is US or Minor Islands so it is a game to apply either or till correct is seen in next screen. Then, cannot even get past the passport verification, a perfect picture dozens of times still yields incomplete auto-fill and failure to verify. To top it off, cannot go back to main menu after info inputed so had to uninstall.
19 people found this review helpful
DICT eGovernment
April 11, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@e.gov.ph. Thank you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjX-39mLe_mzi43KUnMT4583p7lL1T4urEMQtZh4fhcXf2GBMwqA=s32)
Mhir Tomas
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I’ve just downloaded the app now, and while it provides essential services, there are a couple of improvements that would make it even better. 1 Profile Picture Customization: It would be great if this feature extended to the OFW e card, too. 2 Landscape Mode for signature. Writing a signature on a mobile phone screen can be tricky, especially when you’re dealing with limited space in portrait mode.
24 people found this review helpful
DICT eGovernment
July 22, 2024
Thanks for your feedback and for downloading the app! We're glad you find it useful. We hear you on profile picture customization for the OFW e-card and landscape mode for signatures—these are great suggestions. We’re working to enhance the app and will consider your ideas for future updates.