Fidelity Mobile Banking

Name: Fidelity Mobile Banking
Availability: InStock
Rating: 4.769999980926514 (19974 reviews)
Author: Fidelity Bank Ghana Limited

Fidelity Bank Ghana Limited

4.8

20K reviews

1M+

Downloads

Everyone

About this app

Manage your money with our convenient, safe and easy to use mobile app from Fidelity Bank Ghana Ltd. The app allows you easy access to all your accounts at Fidelity Bank Ghana while enabling you to make secure transactions and payments. The self-registration feature allows you to get access without visiting our branches.

Updated on

May 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity and App info and performance

Data is encrypted in transit

Ratings and reviews

4.8

19.7K reviews

Nana Yaw Pilly-Apreku Selasie

August 17, 2025

I tried logging in today and it wasn't working I reinstalled the app and now they're telling me my device is not supported, how???? I also had the same fingerprint issue another person spoke about. This is making it a very unpleasant experience because it's already a "local" bank and doesn't offer much. Try fixing this because it's tiring and frustrating and there's a ton of good Banks out there. Thanks

Fidelity Bank Ghana Limited

August 18, 2025

Hello Nana Yaw, thank you for bringing this to our attention. We sincerely apologize for the experience. Kindly share your account details to wecare@myfidelitybank.net to enable us look into this right away and assist further. We're committed to providing top-tier service and dependable support. Thank you for choosing Fidelity Bank.

Bismark Junior

March 30, 2025

Using the app is very easy and comfortable but I hate the fact that I have used my fingerprint for everything on the mobile App but anytime I add a new fingerprint to my phone which has nothing to do with the mobile app then the biometrics for the mobile app will be disconnected and it keeps locking my account every time. It is really annoying.

5 people found this review helpful

Fidelity Bank Ghana Limited

April 2, 2025

Hello Bismark, thank you for bringing this to our attention. We are sorry to learn of your experience and will be happy to look into it further. Please share your details via wecare@myfidelitybank.net for a prompt resolution.

Raheal Opokua

August 20, 2025

I tried sending money from my account to my wallet but wasn't successful due to some maintenance issues yet the money has been debited from my account. I thought it was going to reflect today but still not received and it has been debited from my account.

Fidelity Bank Ghana Limited

August 22, 2025

Hello Raheal, thank you for bringing this to our attention. We're sorry to hear that you are facing challenges with your transaction. Please share your account details and additional information on the challenge you noticed via wecare@myfidelitybank.net to assist promptly. We remain committed to delivering exceptional service at all times.