
Guy Parker
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Would be great if the biometric login actually worked. The old app was fine. This one does what it is generally supposed to, but takes forever to login since biometrics don't work and it won't save login info, and 1 step money transfer now has more steps. Why make things so complicated? (Just installed the newest update Aug 20, 2026 and guess what? Biometrics still don't work.)
2 people found this review helpful

Michele Hughes
STUPID FRUSTRATING APP!! Login never works. You change the password and still won't log in. The red banner shows up saying it's wrong when I just changed it! I then wait 15 minutes, thinking it might need more time, but no, it still says it's wrong! I changed my password 3 times and still won't work!!!! FIX YOUR APP!
6 people found this review helpful

Kostya Maers
The worst customer service I’ve ever experienced. Spent 4.5 hours and 15 calls just to set up express code payments. My card never arrived, and agents couldn't find my account. The incompetence is catastrophic: one agent told me to delete my account (a mistake!), another falsely guaranteed a bank could process the code. I went to the bank, and they looked at me like an idiot. Staff lacks training, gives contradictory info, makes up solutions, and constantly drops calls. Stay away!
1 person found this review helpful