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I don't think there's an app more frustrating than Toast. It seems to manage a number of loyalty programs for individual restaurants, but many of these restaurants don't show up in the app. Clicking the link in an email from the restaurant pointing to toast doesn't help. It also does not seem to be able to handle phone numbers linked to different email addresses (I had to change my email address and the seems to have confused the app which insists on linking to accounts based on a phone number.
4 people found this review helpful
Underdeveloped. There's no reason that using Toasttab in a browser should be a better experience than the app. At one restaurant, the option to make a sandwich a combo is just missing on the app, but it's there on the website. Plus there's no way to remove stuff from my cart, but once again, no problem on the site. I like Toast as a platform for ordering food but the app serves zero purpose, just use the website.
48 people found this review helpful
I wish restaurants would pick a better app. It's difficult to save a credit card: confusing at best, if there is a simple way of doing it I haven't found it. Other apps do it fine, I don't see why they can't. You should be able to go to the main menu, click "payment", and add it there. Easy. But as far as I can find the only way to add a credit card is when you are trying to order something. I had problems removing saved cards in the past but it looks like they resolved that.
54 people found this review helpful