
Christopher Girdler
Recent updates have made the app inoperable and can no longer connect to the system. I have been hoping that there would be another update sent out to restore functionality, but it seems like it's not going to happen. I have used Lorex equipment for years now, and it's all worked better than any of the new systems other companies are releasing. But without being able to access the system through the app remotely, it would be deemed unuseful.
33 people found this review helpful

Casey Malmborg
10/30/2025 update - Used to work and now doesn't. I have to uninstall it and log in and I can see my cameras once. after closing the app and reopening, it fails to connect every time, even on same network. clearing cache and data doesn't work, I have to completely uninstall, then reinstall and log back in to see them, again, one time before starting the process all over again.
1 person found this review helpful

Benjamin Kearns
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Update, system is still not able to send notifications of any kind. Only allows for live viewing. Can't even notify me of hard drive being full. I'm very lucky that I installed a new system that is solar powered and working great. Absolutely ridiculous that this update was sent out in it's condition. I have definitely purchased my last lorex product!!! Only reason this system is still installed. Is because it would be alot of work to take it back down. Not IMPRESSED!!! at all.
63 people found this review helpful
LOREX TECHNOLOGY INC.
June 24, 2024
Hello Benjamin,
Thank you for bringing this issue to our attention. We will investigate the notifications issues. In the meantime please reach out to tech support for troubleshooting.
Thank you,
Lorex Customer Experience Team