Cync (the new name of C by GE)

GE Lighting - A Savant Company

About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.

Ratings and reviews

The light will sometimes randomly stop responding and if I try to change the color it will show on thr color wheel but the lights will be frozen, and the set up process is comically bad, it should not be so hard for it to connect to my wifi, especially since my wifi shows that they are in fact connected. It's probably better if you just get different smart bulbs, they arent even that bright on their brightest setting.

the worst horrible to program. resets and loses connection. deleted and downloaded app again. Last time next time this happens I throw away and install 3 new switches. Update 10/24/24. Some update!! it deleted all items and programs/schedules?? . Trouble syncing with very strong wifi when trying to re-establish link. Removed app. Reloaded trying again. Will try to call the customer service number above tomorrow. Too late now I am home. Reloaded app. Deleted all units Reinstalled all units.

had the same 6 GE full color smart bulbs for 4-5 years. anytime I have a problem with the lights it is because the lamp is older and needs it's connection point cleaned/pulled back out, and one it was a voltage issue with my circuit breaker, so I've never actually had any issues with the bulbs themselves. and I've had them out side directly exposed to 2 hurricanes, tons of salt water and humidity. if I ever need new bulbs, I'm getting these again. also the app works great too. always has.

What's new

Welcoming the newest addition to the Cync platform: Undercabinet Fixtures! Available in 12in, 18in, and 24in, including puck versions. These sleek edge-lit lights illuminate countertops with vibrant colors and no hot spots.
- Added default color favorites
- Slight modifications to scenes, schedules, and troubleshooting
- Option to ignore system font sizes
- Fixed issue with lightshows not turning off simultaneously
- General bug fixes and performance improvements"