Smart Home Manager

4.4
87.4K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
Learn more
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
Jul 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

86.6K reviews
Cynthia Miguel
September 4, 2024
Great app when it actually works. App kicked me out when I was love chatting with a representative to troubleshoot the reason why I kept getting an error for "technical hiccups". I hit "Try again" twice and then couldn't type anymore despite getting messages from the representative and had to hit "Restart" which made have to start the whole process over. You can also never see what you're typing to the representative. UI needs work.
104 people found this review helpful
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AT&T Services, Inc.
September 5, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Joe Lung
July 29, 2026
the apps working fine on every other function that it has except data usage. did your normal recommended procedures to try and fix the problem. but, I can't get the data usage portion of the app to work. just keeps telling me "hmm. there seems to be a problem. try again"... and like I said I've done every other normal recommendation to fix the problem and it still won't work... this sucks...
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Brian Brock
July 25, 2026
Useless app. What is the point of having an app that has troubleshooting capability when it won't connect when there is an issue I want to troubleshoot? Many times it gives me an error message and that it can't connect. I've had the service for 2 weeks and it completely sucks. I've had to reboot the gateway multiple times in a day because it drops service and lights up red on the gateway. It also stops working without the red light so one might think it is working.
1 person found this review helpful
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AT&T Services, Inc.
July 29, 2026
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

What’s new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.