Smart Home Manager

4.4
86.5K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
May 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
85.7K reviews
Tera Barnett
May 16, 2026
App is helpful but sometimes very aggravating. I love that I have the choice to cut off TV to devices especially when you have children and want to make a routine with screen time. You can also weekend devices are added to your wifi, and block or prioritize devices. BUT when trying to change schedule or delete a schedule, it will not load changes. It is a pretty consistent issue with the app, not the wifi. The chat option has never been helpful.
4 people found this review helpful
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AT&T Services, Inc.
May 26, 2026
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Michael Tuzzolino
May 20, 2026
It's an okay app. I was on the phone with this woman for an hour and she could not give me the Device Code Access info. It's not on the internet Air router. It's kind of strange that right at 8pm she said it'll work in about 1 hour and for me to try again then and ended the call. They close at 8pm. Coincidence? I think not. But the app is decent and although it doesn't let me into the advanced settings, it does let you change the name and password etc.
3 people found this review helpful
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John Meyer (AF4JM)
May 14, 2026
no way to disable wifi (I have my own router)... asked in the app's chat, all it would say is "let's finish troubleshooting first, a dispatch fee may apply" um, not for asking a question when I already said I don't have a problem... so I ask it to connect me to a human, it gives me the phone number for dispatch instead of customer service, says it will connect me to chat... but the chat never connects... I wish I could uninstall this app, because it's so aggressive about making things hard to do
5 people found this review helpful
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AT&T Services, Inc.
May 26, 2026
You will have to go directly into the router and turn off the wifi. This setting is not exposed in Smart Home Manager. You should be able to got the gateway settings by clicking on your router, then scrolling down to Advanced settings. You will have to be on your routers network to do this. Then turn off the routers wifi in those screens.

What’s new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.