Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

What is the point? The troubleshooting tool is useless. Contruction crew took down mutliple telephone poles and knocked out service for the whole neighborhood. The troubleshooter is convinced its the router and ships me a new one... The line that brings data into this area is literally in the middle of the street, wrapped around a bulldozer... but sure, its my router hardware that is the issue. Great programming guys. Top notch stuff. I was just trying to report the outage.

This garbage app is not at all helpful when there is actually a connectivity issue. There is no way to schedule a service appointment without walking through the AI chat tool's troubleshooting steps (even if you have already tried these things yourself), and once you have done that there is no way to confirm the appointment details (the "confirm" button is greyed out even after entering all contact information). We have been without internet for 2 days and have been unable to reach a human.

Even after enabling the biometric login, every time it asks for login id and password. Worst feature is it's "Keep me logged in", not sure why it has been provided when it cannot keep you logged in after selecting. Seems like, trying to provide maximum security. And even worse, I see most people are complaining here about the same problem and AT&T's only response is to send an email. Do not understand why you can't fix the problem when you are getting these many reports about failing behavior.

What’s new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.