Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

Great app when it actually works. App kicked me out when I was love chatting with a representative to troubleshoot the reason why I kept getting an error for "technical hiccups". I hit "Try again" twice and then couldn't type anymore despite getting messages from the representative and had to hit "Restart" which made have to start the whole process over. You can also never see what you're typing to the representative. UI needs work.

About 2 years ago the app stated all is well with my internet connection yet I had to have my modem replaced. I've since moved and the troubleshooting features are still not helpful since ATT had to send a technician to assist with installing new equipment. The customer service personnel and technicians are wonderful but the app.....nooo