Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

Absolutely pointless app now. All the DIY tools have been taken away and it forces you to use a virtual assistant, which wastes time and generally doesn't resolve the issues. Save yourself the time and just power your router on and off because that's ALL the "virtual assistant" can tell you. Another example of AI being forced on consumers, when all I wanted was a Pepsi. But they sure try and sell you the "armor" service, which you absolutely do not need. Deleting and finding another useful app.

Insecure design, always shows passwords in clear, no warning⚠️ I had AT&T tech come in to troubleshoot. He changed the hardware(router and modem) and asked me to double check it on this app. I opened it and boom! - my custom password is no longer a secret!! He was also surprised, he thought it would have the default WiFi name and password instead of what I had setup on the previous router. I had to go and change WiFi password on so many devices because the app doesn't follow basic security.

5 months I have been back and forth with att air reps, which ironically do not align with normal a t t reps. My app is having an issue because I also have six lines wireless, when I log on to the smart home manager, if I try to check the internet speed from the router to my device, or if I try to check for weak spots within my wifi, it tells me that I need to hook up to the main wifi. I am, they said the app is just that way!! I can't find mesh wifi adapters since weak spot tool is inop.

What’s new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.