I 've been fairly happy with the quality of the products I've bought and pleased with the quick service on the odd occasion when I've been disappointed. The only exception is an issue I had with Canada Post delivery....they delivered my parcel to the wrong address and Groupon left me high and dry. It worked out but only because of the honesty of one my neighbours.
Worst in customer service. The businesses they advertise are most of them frustrated from groupon and they don't let you redeem them. Groupon doesn't have good relationship with many businesses cz when businesses ask them to stop selling more groupons , they don't. Also some businesses are closed and don't contact you or communicate with you and in that situation groupon doesn't help the customer. Please don't get caught up with groupon. Once i finish all my groupons I'm closing my account.
I love groupon! The only reason i gave 4 instead of 5 is a few instances of "technical difficulty". It has happened a few times, that an old card was run( my fault for no checking!) And when i went to order with the correct card #, groupon wouldn't let me order because they said i already met my purchase quota. I have spoken with cust svc about it, and apparently it cant be overridden?! I missed a few good deals, but there are always more!!
Bought a delux ipad compatible mistery gift, you know what; I trashed every items I received! Could have bought them from pound land, at least I know items would be useful and more compatible, and be more up-to-date tech, And probably better quality without the inefficient postal charge! Will never use this site again! Felt been conned! Not even worth 1 star.
No option to talk to customer service, gives a error on the page, no way to get refunded on a massage that a bought where the person isn't answering their phone. Bunch of bull, called their number and they only do their customer service online, which is where I get an error page when I try to contact them. Feels like I'm being scammed.
Groupon is removing bad reviews. Not cool! I need to read pros and cons to decide what is best for me. Restaurant deals are not great. Portions are really small - plus they charge tax and gratuity without our consent. Groupon it's not upfront with these extra fee's. Why am i being charged gratuity when service is awful?!
Thanks for using the Groupon app! Here at Groupon, we strive to deliver the best deals to you by improving your experience every time we release a new version of our app. Our updates include many new features, improvements and bug fixes.
Here are some new features in 16.15:
- Search for a restaurant name or type of cuisine within nearby delivery & takeout results (Denver/St Louis/Chicago)
Free samples, weekly ads & a coupon everywhere you shop inside The Coupons App!
Coupons, deals & Black Friday ads for Macy's, Kohl's, Walmart, Target, Groupon
The best local savings & offers for your favourite restaurants, shops & brands