
XYZ
Such a worst service provided. When I ask the bank employees about my past transactions, they ask me to use this app. Download, uninstall and redownload. I did this almost 10 times. I am entering customer id and mobile number all the time, but nothing is happening. And if something pops up, it's just 'processing'. And that processing goes on for more than half an hour. Such a worst app. Not at all user friendly although I downloaded the updated version. Improve this app. Highly disappointed. 😡
535 people found this review helpful

DIYA RESIDENCY CONDOMINIUM
It seems on every holiday, especially Sundays, this app goes on leave. Refuses to work. It is becoming unreliable because transactions are not being updated and are not visible even though sms and mail alerts have been received. Today(18.01.2026) it is the same scenario. A good app that is misbehaving on account of some tech issues,which needs to be resolved. Kindly rectify so that this app works 24x7.
4 people found this review helpful
KARNATAKA BANK
February 19, 2026
Hi, Thank you for your valuable feedback.Could you please share the exact error message you are facing in mpassbook app to check this at our end.

saleem s
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My passbook does not open at all, saying connection timeout error for the past 1 month, so I updated the app thinking it might solve the problem, and lo and behold, the problem is worse now. I open the app, it says language and press continue, it seems me back to playstore. If zero rating was there I would have given it. And it is saying that unspecified pin etc
277 people found this review helpful