MyLebara

Lebara Limited

About this app

Welcome to MyLebara!

Manage your account anytime, anywhere.

• Top up using a credit or debit card or PayPal.
• Check your balance and allowance.
• View your recent activity.
• Get online support.

The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain.

Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy:
• Great deals on mobile bundles
• The Orange network quality
• Free SIM card

Ratings and reviews

Absolute garbage fire app. I've never seen such an atrocious mobile network app in my life, and can't understand how it has the rating it does. It's unusable, endless network error messages, endless loading wheels to no where. Three reinstalls, two phone restarts, and 30 minutes later I've only just managed to add my number before it crashed again. Thank god this sim doesnt have a contract because I doubt I'll be doing this for long.

Very disappointing minute tracking. I’m appalled by how unreliable Lebara’s international minute counting is. The first time it happened I contacted customer service with evidence and was offered a refund, but it keeps happening every time. I’m repeatedly told I’ve run out of minutes, yet when I add up my call history I still have several minutes left - the last time I had 20 minutes left. I cannot constantly police my usage and ask for corrections. It really undermines trust in the service.

Apart from having a terrible signal in Somerset, Devon and Cornwall. GO EXTREMELY CAREFUL WHEN TOPPING UP DATA. I was foolish enough to let my 30gb date run out before the renewal date. So called the top up line and purchase a £5 top up which says you get 5gb data... YOU DON'T. Within checking a few emails and my back account the £5 was swallowed up. I don't do Facebook etc, videos or games. So I had to go on the app and select data top up which isn't listed on the top up line. Time to switch.

What’s new

We're always making improvements to our app.
In our latest update, we've introduced some bug fixes to improve performance.