
Emily Williams
The app works less than 75% of the time. It takes forever for the cameras to load if they load at all. Have the settings set for person detection, yet they pick up everything. Paid a pretty penny for lifetime support, and that was a waste of money. Will never buy these again. Battery life sucks on them. I'm very disappointed with them. They definitely were not worth what they cost.
11 people found this review helpful
LOREX TECHNOLOGY INC.
August 16, 2023
Hello Emily, We apologize for the poor experience you had with our product. Please reach out to our support team at 1(888) 425 6739 for further assistance. Thank you.

Mandi A. Dillon
- Flag inappropriate
- Show review history
Very flawed. Only your clicked on notifications from your pull down bar will show up in notifications in app. You can NOT turn just one cameras flood light on if you turn one on, you turn all on. The PIR/motion detection does not work. A 10lb dog will trigger person detection. If it's a high trafficked area the notifications become useless. If you use motion detection on the lowest setting it will kill your batteries in less than 2 weeks. It's slow loading the app, so you miss live events. Angry
7 people found this review helpful
LOREX TECHNOLOGY INC.
October 7, 2022
Hi Mandi A. Dillon, Thank you for reaching out to us about this issue. At this moment, it sounds like a network connectivity issue. We kindly ask you please contact our techical support team at: 1(888) 425 6739 to gain immediate assistance. We apologize again. Thank you.

David Miller
- Flag inappropriate
- Show review history
The experience I have had with this Lorex system has been nothing short of a massive headache. First the batteries would die within a few days, which after jumping through hoops they replaced which I might add did not fix the problem. On top of that it has been impossible to connect to the NVR to view the cameras. After talking to customer service about these issues. They keep fishing for reasons why, none of which makes any sense. Never again will I buy Lorex!!!! "0 STARS"
1 person found this review helpful
LOREX TECHNOLOGY INC.
May 16, 2023
Hello David Miller, Thank you for reaching out about this issue. We are very sorry and would like to provide immediate assistance to you. When you have a moment, please contact our techical support team at: 1(888) 425 6739. We sincerely apologize again and hope to hear from you soon. Thank you!