Lyra Health

LyraHealth Inc

About this app

Whether you're coping with sadness or anxiety, a loss in your family, stress at work, living in a new country or raising your kids, Lyra can get you back on your feet. Lyra Health is a mental health and well-being benefit. You can use the Lyra Health app if your organization or health plan offers Lyra and has enabled the app.

Easily find confidential care for your emotional and mental health how, when, and where you need it. Access self-care resources or schedule an appointment with a provider personalized to your needs and preferences right from the app.

With the Lyra Health app, you can:
‣ Access well-being resources through the Lyra mobile app anytime, anywhere
‣ Meet with providers personalized to you and share how you are feeling
‣ Complete video lessons, exercises, and meditations to reinforce new skills and behaviors
‣ Message your provider to ask questions or get support
‣ Track your symptoms and progress over time if you’re seeing a provider

-- HOW TO GET STARTED--
1. Download the Lyra Health app and register to get started.
2. Start using the on-demand well-being resources.
3. If you’re interested in meeting with a licensed provider, share more about what you’re experiencing and find providers with the right expertise.
4. Schedule your first appointment.
5. Attend your first session on the app or on your computer.
6. If your provider offers messaging and digital activities, use the Lyra Health app to access these features on the go.

-- DOES MY LYRA PROVIDER OFFER MESSAGING AND DIGITAL ACTIVITIES? --

Yes! Many Lyra providers support messaging and will offer guided mental health activities like videos and exercises between sessions. It’s important to note, however, that not all providers support these features. Features can vary based on the Lyra program you are enrolled in. If you’re not sure, ask your Lyra provider if 1:1 provider messaging and digital activities are part of your care plan.

-- WHAT IS LYRA ESSENTIALS? --

Ready to stress less, sleep more, and build healthy habits? Explore Lyra Essentials, a library of well-being resources available within the Lyra app. Access content personalized to your interests, developed by Lyra clinicians, and based on science. Each video, article, strategy, and meditation is designed to bring more joy to your life.

-- ABOUT LYRA HEALTH--

Lyra provides care for your emotional and mental health, whenever and wherever you need it. Whether you’re feeling stuck, stressed, on edge, or down, support from Lyra’s well-being programs, coaches, therapists, and physicians can set you on a path to feeling better.

-- WHO CAN USE LYRA SERVICES? --

Lyra Health is a mental health care benefit offered to individuals and their families. If you’re not sure whether your organization or health plan provides you and/or your dependents with access to Lyra, please contact your HR team or customer support team.

-- IS LYRA SECURE? --

Safety, security, and confidentiality are #1 priorities at Lyra. Our technology is HITRUST certified and compliant with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at https://www.lyrahealth.com/privacy-policy

Ratings and reviews

Sometimes the app won't scroll down the screen properly, like it just stops and scrolling is missing from it's function. When it does this I can't confirm appointments. This last time, I had to pick a different appt time from what I wanted because I couldn't hit the confirm button without being able to scroll, yet the one I didn't want, the confirm button was partially shown on the screen.

I only use the app for video calls, which surprisingly work OK; however beyond that it's almost useless. I don't seem to get notifications for messages, sessions, or activities, which is quite frustrating because I get charged for missing sessions. There also doesn't appear to be a way to sync the Calendar events to my phone, so after I meet with my therapist, I need to remember to log into the website, download the .ics for the next therapy event, and manually import that to my calendar.

It's a great app and service. To be able to get counseling for cognitive behavioral thinking thru video calls with a licensed therapist is amazing. The only problem I've experienced is in the lesson reviews, I marked the correct answer and it registered that I marked a different answer. I went back and it still is showing the correct answer yet it registered the wrong answer still. I guess my OCD is really bothered more than it needs to be. I recognize that I don't always have to be right,

What's new

Bug Fixes and Improvements