
Phong Nguyen
The app works ok. It is slow when searching for items and sometimes wouldn't register a scan. I would give it 2 stars for functionality. I took off 1 star, not because of the app but the hassle from the store. I liked to use it because it was quick when you checked out and kind of liked the process of pick, scan, and check out with just a barcode. Until they do audit on me at the check out. I felt like a THIEF when they did that. I will not use it again.
2 people found this review helpful

Jean Shurman
It works well, IF the store you are shopping in has a strong enough WiFi signal. In fact, the app ONLY works if you connect to the Stop and Shop Guest WiFi, which I find problematic. The recent update has rendered this app useless. There is no longer a checkout button. I spent an hour at the store today doing a huge shop, only to get to self checkout and realize I no longer had the option to actually check out. So 7 bags were unloaded, all the items were rescanned, and reloaded. Fun times!
16 people found this review helpful

Saad Farooq
The app is convenient to use at the store, especially in times of corona where you want to avoid using the SCAN IT! guns in store. However, it does have a few drawbacks. My store is ineligible for SCAN IT! wallet but after finding that out once by trying to set it up in the app, the app still continues to show me prompts for wallet every time. I can't believe this cannot be managed better. Every time I try to add a coupon from the app, it asks me to login. And since I use a password manager, that means switching back and forth between my password manager to get the creds. This gets annoying really quickly. And what's worse, sometimes after I login, all the coupons go away for some reason. I still use the app pretty frequently, but really, there's a lot of room for improvement.
19 people found this review helpful