A Google user
No External Drive Support...is a fail off the bat. Like, im sure someone uses local storage for media..., but there isn't a app category that is more likely to leverage external storage, e.g., SD, or even attached, than photo/video and audio. So HOW on earth, THIS app doesn't have that built in is not only an epic fail, it calls into question the entire product and program management competence. I cannot even TRY, and not sure I trust enought to BUY, if i could use it successfully.
36 people found this review helpful
NCH Software
February 25, 2020
Hi Aaron, thank you for contacting us. We are sorry for the inconvenience this may have caused. The best resource to help you troubleshoot the issue at hand is our Support Team. They can be reached here: https://www.nch.com.au/support/supportcontact.html?software=Switch
-NCH Software Team
Daniel .A. Strong
Currently the app works very fine. I'm seeing a lot of negative comments from other users, but I believe the dev team made changes so, with that being said; -No crashes -Bulk conversion (with option to save in source location) The app works fine currently and I do recommend it. One feature I would suggest is having an option to use it in portrait mode because honestly in landscape mode I was almost unable to view the files I'd selected. All in all, great work NCH!
8 people found this review helpful
A Google user
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Too difficult to use. Spent about 30 minutes trying to figure out hot to use it without success. I installed Video to MP3 Converter app (for video or songs) and in about less than 5 minutes I was already converting WMA format to MP3. They do better job than you do, developers! This app's rate is 4.0 while the other one has 4.8 so you are lame!!!! No need to contact no team support. Too difficult to use. Just make it easier like other apps. Get your head out of your asses!
8 people found this review helpful
NCH Software
January 21, 2020
Hi there we are sorry to hear you are experiencing difficulty issues. We would love to enhance your experience. Have you contacted our Support Team? They are always available here: https://www.nch.com.au/support/supportcontact.html?software=Switch
-NCH Software Team