Carl Shaw
A useful app, but does drain your battery severely. I'm not a fan of the fact you have to keep your phone plugged in whilst you're asleep, it will literally drain the battery if you don't do this though. I have friends who's phone chargers have set on fire through leaving them charging overnight, so I'm always apprehensive when doing so, so much so that I've pretty much stopped using the app, which renders it useless.
1 person found this review helpful
Passion for Life Healthcare (UK) Ltd
July 25, 2024
Thanks for taking the time to leave a review. When the app is not on your screen and it is in the background, the device's operating system might shut it down. You can try locking the screen, but there's a higher chance the analysis might not work as expected. Keeping the screen on guarantees a seamless experience.
Andy Martin
Good to Bad. I have the app installed on 2 android devices, was working perfectly but now the app resets automatically back to the main screen on both phones sometime during the night, no data saved or choice given to, update bug???
4 people found this review helpful
Passion for Life Healthcare (UK) Ltd
March 6, 2024
Hi! We're sorry to hear this – it sounds like you've found a bug or a glitch in the app. If you have a spare minute, would you mind getting in touch via email or the feedback option in SoundSleep to let us know more about the issue? Our tech team can then take a look and hopefully solve the problem!