Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.


With over 100,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your business, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with your clients.


IN THE PRESS
Rover has appeared in:
• The New York Times
• The Today Show
• The Wall Street Journal
• USA Today
• ABC News
• And many more!

Ratings and reviews

I'm still unable to send pictures and videos to clients through the app on my google pixe from one of the updatesl. This is very frustrating when trying to adhere to client requests for photos and updates. When I click the camera icon it goes to my gallery but none of my photos show up. This has been an issue for over a few months now and no updates to fix it.

I usually don't have issues with the app, but last night a client said it skipped the tip screen, so she contacted customer service and they were unable to assist, thus no tip via Rover. The app just updated and removed further options, such as editing photos. The instructions leading to the option to make a photo private are gone. I contacted support and they say the same thing, to do this, and I can't, either in the app or browser, using Chrome. I also updated the app.

It's been very glitchy over the last couple months. I've tried to wait it out and see it if will get better. Hasn't. It takes forever to load pics, and often fails. I click "+ food" and it adds an extra count to water instead. Or it'll briefly show "1" added, then pop back to "0". Sending the owner a video via chat takes a very long time, often minutes. And often fails and has to be redone. It's not my service, either. Very frustrating.

What’s new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.