SRP Power

Salt River Project

About this app

SRP’s mobile app for residential customers is a friendlier and faster way to pay your bill and manage your account. Whether you’re at home, out of town or simply on the go, access to your SRP account is as simple as reaching into your pocket.

Key Features:
Daily Cost and Usage: Get a snapshot of your energy costs and usage by the hour, day or month. If you’re enrolled in one of our time-of-day plans, you can see how much energy you have used during on-peak and off-peak hours to optimize your savings. You can even see your projected bill amount on the home screen.

Payments: View your balance and make payments quickly and securely from anywhere. Save payment information and even schedule future payments. If you’d like to make an in-person cash payment, you can access your digital cash payment card through the app.

Report and View Outages: When your power goes out, quickly report it and get estimated restoration times. You can also see areas out of power using the interactive outage map along with the cause and number of customers affected.

Stay Informed: Receive push notifications to get updates on your bill, payments or power outages.

Use your SRP My Account login to access the app. Not signed up for My Account? No problem! Simply register your SRP account using the app.

Note: Depending on your price plan, some features may not be available with this release.

Ratings and reviews

The last version worked great. This new version sucks.Its layout is hard to read ➕ you have to keep touching & switching screens to see each bit of info. I want to open a screen see all of my info on 1 screen in an organized simple to the point line of information & be done with it the multi-touching/switching/have to hold your finger on it to keep the data visible sucks. I hate this App. now Stop changing what is NOT broken. Does your Tech Dept. just need something to do? Change it back!!!

The page goes blank when I click on the "make a payment" tab. ALWAYS! I've tried uninstalling and reinstalling. I click on the tab, the screen shows up for a split second and goes blank. The past few payments I have to race and click the green make payment button before it goes blank. Oh, but after the payment has been scheduled....I can finally visit the page with no problems at all. This is a horrible experience, and this is how it had to be now. I hate this app.

I kept the app for approx. 3 minutes and then uninstalled it. The only added feature that might be of value to some, is you have the option to pay cash for your bill. Not cards though, it's the only payment option not available on the app, so you have to use the webpage anyway if that's how you (and probably most customers) pay your bills. Unless you want the notifications and to pay your bills with cash, I don't find the app worth taking up space on my phone as everything else is on the webpage

What's new

The latest release contains bug fixes and performance improvements.