
Monica Price
It seems like I'd tried this app before, but I don't see a previous review. It's not completing the login. I enter the code for the MFA and then it spins forever, never logging in. The need to make me login through the website really defeats the purpose of an app. And the website has the same issue as AARP does: too many redirects. My PC can deal with that. But my tablet can't. The app would run a lot more smoothly if we just login to the app and see app info. Cut the BS of opening my browser.
9 people found this review helpful
United States Postal Service®
May 13, 2026
We are sorry to hear that you’re having trouble signing in. Please email the USPS Informed Delivery Mobile team at KH6WD0@usps.gov with a brief description of what you’re seeing so we can help investigate.

Tim Adams
love the convenience of the app, but I've been getting notifications for outbound packages that do not belong to me, likely since last update. These packages do not appear on the website. My guess is these are the outbound packages for my entire apartment building instead of just my unit. if it were the entire city I imagine there'd be way more. Annoyingly, I cannot manually delete these packages either as it throws an error.
3 people found this review helpful
United States Postal Service®
May 13, 2026
Thank you for bringing this to our attention and we are sorry for the concern this caused. Please email KH6WD0@usps.gov with more information so we can investigate further.

Andy Haninger
Looks nice, but doesn't seem to be any better than the email I get each day. It's nice that it saves your password and let's you use biometric login. The old USPS app I remember using was just shortcuts to their website and you had to login each time. I was hoping to be able to mark an important piece of mail as not delivered, but for my purposes, this app is no better than the daily email I get. Bummer!
21 people found this review helpful
United States Postal Service®
May 20, 2026
Thank you for your feedback. If you’re willing to share more about your experience, please contact us at KH6WD0@usps.gov so we can assist and continue improving the app.