Informed Delivery® Mobile

United States Postal Service®

About this app

The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app lets you see photos of your mail before it arrives and receive USPS tracking updates.

You can use the app to:​

• Create your account or sign-in with an existing account. ​
• Get daily digest notifications to preview your mail and packages scheduled to arrive soon. ​
• See grayscale images of your mail before it arrives*. Images are of the exterior, address side only of letter sized mail. ​
• Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links). ​
• Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages.​
• Get delivery status updates directly to your smartphone.​


*Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery. ​

Ratings and reviews

love the convenience of the app, but I've been getting notifications for outbound packages that do not belong to me, likely since last update. These packages do not appear on the website. My guess is these are the outbound packages for my entire apartment building instead of just my unit. if it were the entire city I imagine there'd be way more. Annoyingly, I cannot manually delete these packages either as it throws an error.

It seems like I'd tried this app before, but I don't see a previous review. It's not completing the login. I enter the code for the MFA and then it spins forever, never logging in. The need to make me login through the website really defeats the purpose of an app. And the website has the same issue as AARP does: too many redirects. My PC can deal with that. But my tablet can't. The app would run a lot more smoothly if we just login to the app and see app info. Cut the BS of opening my browser.

Had this for past 8 months. STILL CANNOT LOG IN and I've never used app or online versions. Have contacted cust serv at least once per month. They just say reinstall, empty cache or tell me I'm entering the pw wrong. At least email notifications work. It's no wonder the USPS will soon be non-existent. Worst support, cust service, and service all-around. Some of the reps should think about changing careers!

What’s new

• Dark Mode — Follow the system appearance or manually switch between Light and Dark.
• Tracking Deep Links — Tap a tracking notification to jump directly to the tracking details.
• Lots of bug fixes and performance enhancements