4.5
15.1K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Updated on
Jun 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.5
14.3K reviews
PJester 7
March 3, 2024
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
7 people found this review helpful
Did you find this helpful?
Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.
Chris Sandoli
January 10, 2025
Decent app for automatic backup of your phones files. Other than that it's nothing great... Kinda slow, (I think this is more due to the cloud hard drive), not a ton of features, and no grouping pictures automatically.. It does automatically pickup anything new in your folders that haven't been backed up and does it for you. Other than that it's ok
Did you find this helpful?
Western Digital Technologies, Inc.
January 17, 2025
Hi, We truly appreciate you taking the time to share your thoughts with us. Your support is incredibly important to us, and we're committed to making your experience with our app as seamless as possible. If you run into any technical issues, please don't hesitate to reach out to us at. We're here for you.
A Google user
December 8, 2018
This app is so deflating! There is not a lot of organizing functionality within the app and lately over the past three months the app has been consistently crashing and refusing to open. Can't believe a company with name brand recognition like WD put this out there for consumption. Just uninstalled and reinstalled it a few moments ago and now it won't even open.
2 people found this review helpful
Did you find this helpful?
Western Digital Technologies, Inc.
December 10, 2018
Hi Clayton Jones, We are sorry to hear that! Please contact us so that we can work together and help in resolving the issue. Please visit the link to know more: https://goo.gl/2d1rgK Please contact us and reference the case number provided below. Case Number: 121018-13456374 Need Help? Please contact us at 1 (800) 275-4932.

What’s new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.