MyHolston

National Information Solutions Cooperative

About this app

At Holston Electric Cooperative (HEC), our mission is to provide safe, dependable electric service to our member-owners at a reasonable cost. Our value is service. Formed in 1940, Holston Electric Cooperative is member-owned distributor of Tennessee Valley Authority power, providing service in Hawkins and Hamblen counties in rural upper East Tennessee. Our vision is to deliver a level of electric service that meets or exceeds our customers’ expectations.

Our business goals are:
• To supply our members with economical, reliable service.
• To promote and inform our members of the benefits of cooperative electric service and of the safe and efficient uses of electricity.
• To develop our employees’ professional skills and increase job satisfaction through training and education.
• To recognize employees’ unique talents, personalities and contributions to our quality service efforts.
• To protect and preserve our natural environment.
• To foster the continued residential, commercial, and industrial growth of our region.
Holston Electric Cooperative provides electric service to more than 30,000 residential, commercial and industrial customers, has a 525 square-mile service area, and operates a distribution system of more than 2,600 miles with 12 substations in operation. The headquarters building is located in Rogersville and branch offices are located in Church Hill and Russellville.

Just like Holston Electric Cooperative (HEC), HolstonConnect is not-for-profit and a wholly-owned subsidiary of HEC that was formed in 2017 to provide advanced communication solutions like high-speed internet, telephone and television programming through a broadband fiber network to members in Hawkins and Hamblen counties.
Mission: To provide dependable, fast, quality high-speed internet, television programming and telephone services to our members at a reasonable cost.
Vision: To deliver a level of fiber-based services that meets or exceeds our members’ expectations.

Ratings and reviews

The app is nicely laid out and lets you see your power usage in several dffierent time frames so you can see when and how much power you're using. HOWEVER... I can turn off all the appliances in my house and see 1.5 kW spikes out of nowhere. My bill is always the same, whether it's summer and I have my A/C running all day or fall and it doesn't kick on for weeks. What can I say? This is about the app and the app is great. The "cooperative".... not so much.

Great app. It's nice to have an app that has my electric bill (Holston electric) and Internet bill (holston connect) together in one app and that I'm able to easily view & pay both bills plus check my usage, payment history and billing history all in one place. You can set up notifications to be reminded when your new bill is available and when your payments are due. You can also set up auto-pay if you want so you don't have to worry about remembering to pay your bill! It's all very convenient!

This app need ALOT of improvement. It has potential but as it stand it's trash. It need a new layout and easier simpler was to view things

What’s new

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.