Citadel Team

3.0
717 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With Citadel Team, start calls, participate in audio or video conferences and send messages instantly and with no charge, create groups with all your colleagues, share documents, videos and high-quality photos with complete confidentiality.
Your communications are protected by advanced encryption technologies and are never accessible from our servers.

Create your account for free in just 3 steps.

- An optimized collaboration: Start exchanging in groups organized by project, team or community of interest. Share any type of files, even those 8 times larger than the limit supported by your emails.

- High quality dialogues: Launch audio calls and conferences with your customers, suppliers and employees.

- Stay safe wherever you are: Access all your content both from your computer and from your mobile phone.

- A powerful search function: Find all the information you need, even the oldest ones.

- The Citadel Team service is hosted in France in compliance with the laws that protect your privacy.

And that's just the beginning: We have many other improvements coming to help you be more efficient at work every day!
Updated on
Jul 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
698 reviews
Chris
May 9, 2025
latest update has completely broken it. I've been removed from every room I was in and clicking the Join button does nothing. completely useless
1 person found this review helpful
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Thales SA
May 12, 2025
Hello Chris! We're sorry to hear that you're experiencing this type of problem. To fix this bug (known by our teams and currently in the process of being resolved), you'll simply need to clear your application's cache from Profile > Advanced Settings. The Citadel team
A Google user
March 27, 2020
tldr: I haven't seen such a bad chat-app until now. Cons: - If there are several unread messages in one chat, the button "go to first unread message" does not appear most of the time. With extensive scrolling up/down, it sometimes appears. - quite often the "xx unread messages" in one chat is not removed after reading/viewing them. Switching several times to other chats and back to the "unread messages" chat helps. Sometimes even this does not help and you have to wait some time and try it again. - the connection breaks very often (web client) - most of the time the "audible notifications in web client" (which is activated) is not working. - Scrolling up a thread to view older messages takes many seconds to load some hundreds of bytes. Pros: - haven't found any.
8 people found this review helpful
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Anthony FRANCISCO
June 21, 2021
Hi. I have the message on my smartphone "This message is encrypted. To decrypt it, Ask for the verification code". My problem is the browser (where it ask the verification code) was in privacy mode (it was a live CD), so I can't retrieve the code. Is there a way to retrieve the code ? Why can't I just ask the verification code to my contact ? This logic is very bad.... I lost a lot of important messages ! Indeed, your application is very secure, to the point of no longer giving access to my messages... I will change my review when this will be solved.
2 people found this review helpful
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Thales SA
June 22, 2021
Hello Anthony! Thank you for your feedback and we are sorry for the inconvenience. Don't hesitate to check our FAQ page related to this topic https://cutt.ly/On97Fv2 or to contact our support team at support@citadel.team to have a closer look at your case. Best regards, The Citadel Team

What’s new

New feature:
User segmentation for freemium