
Daniel Mantoanelli
The app is not good et al. I have tried to insert 5 euro and it kept showing erros...All of a sudden it appeared a balance of 10 euro (it appeared twice the credit of 5). The company does not want to refund me for the credit not used even If I'am a tourist and live abroad, not having an opportunity to use the credit in the account. Horrible custumer service. I would never use it again when go back to Italy.

Vittorio Buffo
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When you open the app, the BIT logo startup animation takes too long with a full 5 seconds of waiting. After that, the map is shown, but it shows Rome regardless of where you are and you have to wait another 2 seconds for it to take the position. Once the right place is shown, however, the zoom is exaggerated, so you have to waste a few more seconds to zoom out. This app is really infuriating when you are in a hurry and if you want to attract people for whom time is money, you need to fix it.

- A
can't use it, it keeps kicking me out every time i open the app and i have re-register my email... too much hassle, just use lime or dott instead