Geoff Tyler
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Totally useless. I am trying to add our new washer dryer to set up Wi-fi access. Despite entering the serial number and the app identifying the correct machine, the app instructions then show the controls and buttons from a totally different machine! So when it says press and hold the "set" button the image shows a rotary knob with buttons inside, where our machine only has a line of touch buttons and none of them are marked "set" or called "set" anywhere in the instruction booklet.
5 people found this review helpful
Smart Home Haier Europe
July 1, 2022
Hi,
can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com James
Martin Pelant
This app doesn't work at all. I've never been able to control the washer dryer whatsoever (it shows made up time remaining, start time and no data about consumption, when I press start it doesn't do anything) but at least I was getting notifications when it finished the cycle. Now I got a new phone and I no longer get the notifications so it's 100% useless now (and I do have notifications enabled for this app)
5 people found this review helpful
Emma Black
Absolutely useless. From the very first "log-in" or "sign-in" option. It's either log-in/sign up, or sign-in/register, you can't have log-in/sign-in, they mean the same thing. When I hit the "register" button it greys out and nothing further happens. Uninstalled the app and tried again, same thing, but this time got as far as the screen going white before nothing further happened. Useless, and a waste of my time.
5 people found this review helpful
Smart Home Haier Europe
October 6, 2023
Hi,
we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. You can contact us at support@candy-hoover.com
Ryan