eufy Clean(EufyHome)

4.2
17.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.

You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.

How to use eufy Clean:

- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)

- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.

- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.

Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Nov 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
17.5K reviews
Elizabeth Storm
September 28, 2023
I've had an excellent experience with this app and product until this last week. Wouldn't connect or run the auto schedule. Tried to reset the connection and the wifi signal flashes slowly and that's it - no Bluetooth or Wi-Fi comes up in the list for the vac. Hard reset everything (phone, router, vac, uninstalled app) with no change. The vac will run if it's manual.
19 people found this review helpful
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Anker
September 29, 2023
Dear Customer, Sorry for any inconvenience. Did you turn on the airplane mode and turn on precise location(if there is any) to see if it helps? If it still doesn't work, you could provide a video to describe the issue in more detail and your eufy email account for us to better help fix it. Thanks! You can contact us with:support@eufy.com
Tracy Treman
September 29, 2023
Ever since the last update, I can't get the app to change floors. I've had trouble before, but not this much. Tried the uninstall/reinstall method and that did not work. It's a great machine. Too bad they don't put as much effort into the app. **Finally working as it should. Mostly... I've upgraded my rating, but I'll leave my original comments for others.
8 people found this review helpful
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Anker
August 8, 2023
Dear Customer, Sorry for any inconvenience.Did it work now? If not, could you please provide more information like your email account and your device model for us to better help fix your issue. We are continually improving Eufy. Your feedbacks are valuable. Also we appreciate you update your review.Thanks! Contact us with: support@eufy.com
Ian Loyd-Tristan
August 10, 2023
Good app for new tech, but improvement is still needed. There should be a way to schedule zone cleanings. For instance my kitchen is a high traffic area and I want to have only the kitchen cleaned every night. My robot does his job and the app could do more. Update: the zone cleaning boxes are even more difficult to resize, making this the most frustrating part of the interface. Zone cleaning disappears randomly making you post cleaning sections again.
27 people found this review helpful
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Anker
August 24, 2023
Dear Customer, Thanks for your feedback! Your feedback are valuable and we will highly consider incorporating them into the product improvement plan. We are continually improving Eufy. Also we appreciate you update your review, thanks! If you have any suggestions, please feel free to contact us: support@eufy.com

What's new

We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com